Kaanapali Beach Hotel, Lahaina

Loved the people who worked there. So very kind & friendly. We loved the whole place, except the mattresses. They were not very comfy. We did not complain, if we had they probably would have found a solution. Being used to a Temper Pedic has us spoiled. We didn't sleep much though. Too much to do & see & within walking distance to The Whaler Mall. A pretty great place to shop & eat also. We will be back & will stay here again, without a doubt!!

We just returned from here, and it was one of the best places we could have stayed. It is very plesant, not glitzy. Rooms are clean and comfortable, and the staff is great. Located on beautiful grounds with great views and close to the village. Beach is great. My next trip to Maui will definately be at this hotel.

I would normally not write a review about hotel but this hotel was wonderful. It was my husband and my first trip to Hawaii. We were glad that we have selected KBH as our hotel. The staffs were very friendly and would greet us daily with a smile. The hotel was very clean. I love the nightly hula show at the hotel. This hotel is truly the most hawaiian hotel. If you want a nice place to sleep and relax, this is the hotel for that. I cannot wait to come back and stay at this hotel again.

My most recent visit was the fifth time I stayed at Ka'anapali Beach Hotel (KBH). Each time I stay, my wife and I try to do new things - both at the hotel and on Maui. The hotel offers many activities, most of them included in the cost of the room. These are generally Hawaii-oriented activities, such as lei making, ukulele lessons, nature walk, etc. My wife and I have done most and find them educational and fun. Many activities geared towards kids, too. The hotel also helps with setting up activities throughout Maui and the employees do not make a commission. It's nice to know I'm not being pressed towards taking a specific company for outside activities. Everything they've recommended so far has been great! The hotel is older than most and shows some age. During my last visit, I noticed a great deal of updating to rooms. I was also told the lobby was scheduled for an overhaul this year. All are welcome upgrades. One must realize that the rooms at this hotel are 2/3 or even 1/2 the price of rooms at adjacent hotels. Still, the rooms are clean and comfortable with plenty of room. The grounds are maticulously cleaned every morning. The pool looks nice and is away from the beach and sidewalk, giving it some privacy. The restaurant has very good food, but the Tiki Bar's food is basically fast food. What makes this hotel different is not the physical amenities, but the staff. They are friendly and courteous. I've stay on the four "major" islands - most many times - and these employees are the best I've come in contact with. Malihini and Mikala, at the guest desk, are expecially helpful and great to get to know. I've read other reviews on this site and find most are spot on. Like any hotel, this one is not perfect. That said, I haven't found another that I'd rather stay on in Maui. The location is about the best you can get on Ka'anapali Beach. It's more private than most other hotels and the beach is adjacent to the grounds. Several restaurants and dozens of shops are in short walking distance (a couple minutes) at Whaler's Village. Lahaina is a short, 2-mile drive with tons of shopping, food and even some office stores, if you're going to Maui with some work in mind. Kapalua, is close for exceptional golf and dining, although there are golf courses across the street from KBH that are always full of golfers. If you're going to be pampered on-site, want spas and to be treated like a movie star, go to Grand Wailea or up to Kapalua. You'll pay $500 to $1500+ per night, but you'll likely be happier. Want brand-new rooms and a sparkling environment, stay at the Sheraton or Merriot on the beach. They'll cost you $100 or $200 more per night, but you'll be happier. I stay at KBH because I love the staff and location. I find the rooms to be comfortable and clean. The "Hawaiian" experience is great and it's the best hotel deal around. Enjoy your trip!

This is a budget resort hotel that we booked at a very ggod price so we did not expect it to perfect. The room was clean and the grounds were generally well kept. The hotel is clearly older than most on the Kaanapali beach area but worker were busy remdeling and painting throughout our stay. The staff were generally friendly, approachable and helpful. The food at the Tiki Bar was poor and not recommended. The free breakfast was average and although they disclaim it is a sales pitch, in the end it is especially for the Magic Show and White Glove dinner. We booked the show and the food was average but the show was generally entertaining with Jody as a talented actor and magician. One big problem was my 10 year old daughter was completely enveloped with the magic bit and convinced she wanted to purchase the $25 magic kit at the end of the evening. I could tell it was a piece of junk and tried to talk her out of it. No way even after two days of waiting. She bought it with $20 dollars gifted by her grandfather for a special treat and was severly disappointed! I did the "told you so" routine but she wanted to take it back. I want with her to return it doubting it would happen and the stage manager Tim would not come out of the show to talk to her. I thought it odd but gave him the benefit of the doubt and just left a cell phone number to call. He never did. We left the game with the desk it was so pathetic as she did not even want to take it home. It is not the loss of the $20 dollars as much as the preying on young children that is disturbing. Magic is real to a 10 year old and my daughter saved the $20 for something really special to take home from Hawaii. This was a big disappointment and although a good lesson for her, something that left a very negative impression of Hawaii for her. I did not appreciate the staff blowing her off either as it seems as if they wanted to avoid the issue. Okay place but one senses that making money lies very closely below the "most Hawaian hotel" image. Be careful about what you sign up for!

Very nice, large room, and very clean. With a nice view of the beach. The hotel was in a convenient location, and just a short walk from the stores at Whaler's village and restaurants at the other hotels. Also just a short walk from Black Rock which is a great place to snorkel. Without a doubt this was our favorite hotel. and the nearby town of Lahaina was a great place to take an evening walk and have a good meal

Going to this hotel is like being welcomed into a family. Most wonderful experience we've had at a hotel. We've stayed at other high end hotels on Maui and would stay at the Kaanapali Beach Hotel every time over all of them. When we've gone back to this hotel, the staff remembered our names and even asked us where our granddaughter was when they didn't see her. Just an amazing experience. We've stayed there 5 times now and will definately go back.

My daughter and I had a wonderful week at the Kaanapali Beach Hotel. Everything was clean and the staff was more than friendly. This hotel is advertized as the "most Hawaiian" hotel and it is. The music every evening is a real pleasure and we had dinner in the Tiki Grill twice so that we could enjoy the hula show. A big surprise was the very moving "farewell" ceremony. We felt like family and plan to return as soon as possible. Other people have mentioned the construction. Yes, it was going on in one wing but we were never disturbed and the wing where we stayed was new, quiet, and lovely. We give this hotel an A+ on every count.

This place was ideal (for us). It's definitely not a high end resort, but it's very well located. The staff was friendly and really seemed to have fun with their jobs. A nightly hula show is a nice way to unwind. We didn't spend an immense amount of time in the room, but they seemed like clean mid-tier rooms. When we go again we will stay here next time as well. The location is ideal.

The beach and lobby are very nice, but the room we stayed in was very old, and very dirty. The shower area was falling apart, and the worst was the musty smell! We had a "Garden View" That was a joke!! We looked at a fence, we referred to it as our "Fence View" . It was our first time to Hawaii, so we were disappointed. We did complain, and were told we could upgrade for an extra .00 a night. We also asked to speak to someone, they gave us a number to call, but never received a call back. I would not recommend this hotel to anyone. R.L. from Mi.