Beautiful Hawaii this is not!
By A Yahoo! Contributor, 03/10/08
We arrived at the Hotel after spending a wonderful week on two other islands, so when we pulled up to the entrance and no one bothered to come over to help us for 5 minutes I knew this was not anything like the places we had just been. When I got out of the car and saw half the tiles in the entry portico where cracked and the left wall behind the beat up bellman's desk was some painted plywood I knew we were in trouble.
The lobby was shabby but the girl at the desk was pleasant enough, unfortunately she sent us to a room that was occupied. The people in the room were quite upset when they thought someone was trying to break into their room. After the long trip back to the front desk with the bellman and all our luggage in tow we were told she had given us the wrong room #. The room was awful, tackly decorated in dyre need of refurbishing, the bathroom had stained linolium floors, the bathtub had no enamel left on it, the lighting was awful. The bed was hard, the furniture scratched and worn.
The public spaces halls were reminisent of an institutions, dirty wall paper, cheap carpeting and no pictures on the walls. The elevators had some old carpeting hangin on the walls looking as though moving men were coming in to move furniture in them. The grounds where OK but defintely not well kept.
The location is a good one, but all the other stuff was too much for us. We weren't about to ruin the last 5 days of our Hawaian vacation in this place, we ate the two day cancellation penalty and headed for the Westin the next day. Our advise...steer clear of this place.