Wyndham Jacksonville Riverwalk, Jacksonville

Barstaff Eddie, Tom and Tony are the best part of this hotel, very personable, helpful and funny. Thank god for them otherwise if you like mildew, peeling wallpaper, ants and stained carpet this place is for you. Pool area smells like gas, rooms smell like ass. Location nice right on river. No shuttle to airport. No restaurant after 2 P.M. Not worth the price stay down the block at Hilton and stop by for cocktails with a great barstaff

Was there for a training conference. 1. They misplaced the books, found them late on the morning of the start of the conference. 2. Refreshments were not provided (contract violation) for first two days. 3. Hotel employees kept coming in during the conference and interrupting. 4. Air conditioner was not working in the (Dockside) conference room.

Attended fla/ga football game. Stayed at the wyndham hotel on the river. One of my friends staying with me stole my business vehicle out of valet with no ticket or id at approximately 100 am. Valet admitted no ticket or i.d. and that my friend looked drunk , and "he was wondering whether or not he should give him the keys". He ran into some type of yellow pole, and trashed/damaged the brand new escalade and then got arrested for going down a one way/dui/violation of probation/driving on a suspended license/knowingly driving on a suspended license. $35,200 bail.The Hotel is playing the cya game and is denying to pay for my vehicle etc. They are trying to blame me for giving my car to him. Which I did not, I gave him $100 to get drunk and get a water Taxi or a regular Taxi. The manager, security manager, valet manager, valet company owner are all working to get their collective stories straight to try to deny my claim. Remember when you give your car to valet YOU ARE NOT GIVING IT TO WYNDHAM EVEN THOUGH THEY HAVE WYNDHAM JACKETS AND UNIFORMS, they have created plausible deniability by interjecting a third party valet to try to insulate them from liability. The guy who actually gave my car away apologized and took blame so im not mad at him. At least he is honest and displays moral fortitude. The general manager Jared however is doing his best to make sure he tries to turn this on me, the customer for having a stupid friend. Kudos to the jacksonville police for being extremely helpful when they did not have to be. By the way the room we got was horrible #469. The toilet area is so small if your you can barely fit. Some kind of spiderweb/dust/santas beard stuff hanging from the popcorn ceiling. beds and pillows were nice however. Puke/some kind of residue on nightstand side. Windows older than me. Small room for $ 379.

I loved the service and attention that I received. The bedding was awesome and pleasant to sleep on. I am currently making plans to return this summer.

If you are staying only one-night to go to a football game or a concert, this is a barely acceptable hotel. If you are staying for more than one night — or if you’re hosting a conference – consider somewhere else. This property is a Wyndham hotel in name only. Pros: Clean comfortable room and bed. Parking valets friendly/attentive. Great location - river water taxis and nice restaurants (Morton’s & Charthouse) in close walking distance. There is a standard hotel safe in the room. Free 800K Wireless. There is a small yet acceptable exercise room and pool. Hotel restaurant is overpriced but the service is great. Cons: Front desk staff not friendly/attentive. No hotel shuttle available to/from the airport. No free hotel parking available (you pay $10 a day, $12 valet). Motel sized bathroom and shower. No room service except for a small door-hanger breakfast menu. Hotel business center is phone booth sized room with one PC and laser-printer – plan on waiting. The housekeeping staff is unpredictable. One day the housekeeper showed up at 5 pm—another day she never came—I was forced to call for housekeeping. There was an unknown strong moldy smell in our conference room. In addition, our conference room wasn’t cleaned or serviced overnight.

i am suprised by some recent reviews i read but staying there for 4 days i had a pleasent visit from valet that took my car staff at front desk was pleasent i went to my room first night great view of the st john river view of stadium i went to the bar to have a drink my bartender was eddie very nice guy from new york also told me to try the brekfast buffet next morning i did great variety the chef came out and said good morning he also was from new york i had a omlet from the omlet station very frindly guy name andrew over all my stay was pleasent i would go back very well groomed staff and friendly even though there doing renivations i had a great stay

Everything in thise hotel was filthy and rundown. The manager moved us to a "renovated" suite, but it too was filthy. He promised to adjust our rate but at checkout it wasn't done. The morning manager told us that it couldn't be changed because we made our reservation through Yahoo. I have stayed in hotels throughout the world. believe me, this was the seediest - and we paid a premium price. It eas raining and there were buckets throughout the hotel catching roof leaks. Everything we touched was greasy. When I asked for the addresss of the Wyndham main office, I was told that no one in the hotel had that information.

This hotel has a very bad odor as soon as you walk through the lobby door. The rooms were dirty and smelly - smelled smokey and musty. The carpets were crusty as if they had been wet and allowed to air dry without any service. The bathroom ceiling had water stains and cracked and peeling paint (evidence of leakage from above). Overall, VERY BAD CHOICE for the money.

I should have known this hotel was going to be bad when I saw several mangey stray cats hanging out at the front entrance. Upon entering, I noticed a funny smell but I checked in anyways due to desperation. The carpet in the room was nasty! That same odor that I noticed in the lobby was twice as strong in the room. The walls and curtains were nasty and there was a dead spider in my bed! I knew that I was not going to be able to sleep under that condition so I checked out immediately. I heard that they were supposed to have renovated the property. I hope that this was not the result!

If you want a horrific stay in a nice city then by all means choose this dump. If you like a room that is dusty, crusty and smelly then you will love what this place has to offer. I have no idea how this place stole the Wyndham name, but it is the biggest ripoff since the Native Americans got taken advantage of. The room was dusty, the bathroom was cramped, and if it were not for the fact that it was so close to the river I'd have left earlier. I cannot believe my employer chose this dump, I think we would have come out better if we'd have pitched tents in the woods; at least then we would have known what to expect. Take my advice steer clear of this place, unless you like over priced roach motels.