WORST HOTEL EVER!!!!!!!!!
DO NOT EVER stay at the Marriott Residence Inn on Dix Ellis Trail (Baymeadows area) in Jacksonville, FL. Our stay there was beyond awful, it was musty and dirty, the manager and ENTIRE staff are extremely rude and they did not tell us upon check-in that they would be jack-hammering right outside our room at 7am and closing the pool for renovations (during our vacation!) We had to change hotels.
Then when we called to try to get Rewards Points credited back because our stay was so miserable, they gave us the run-around and were very sarcastic and rude until they finally gave us 15,000 points (which is nothing for what we had to go through). I would recommend that no one EVER stay at this horrible hotel. So disappointing for a Marriott property. They should be shut down.