Boca Beach Club, A Waldorf Astoria Resort, Boca Raton

FROM THE MOMENT OF CHECK IN TO THE DISGRACE OF WHAT I WOULD CALL A ROOM I WOULD NOT LET MY PUPPIES STAY IN...............ENOUGH SAID. SAVE YOURSELF A NIGHTMARE OF A STAY..................BOOK A ROOM SOMEWHERE ELSE!!

we had the bes time ever, the hotel is amazing and very clean, the pools is great, the food is great (little expensive ) great location, the staff is nice , we totaly loved, planing to come back soon.

I booked a room online as I have had friends stay there. There is a mandatory valet parking fee of $25 plus tax. There is a mandatory resort fee of $30. Hence the room is more than $55 more expensive out of the gate than the listed price! We could not find ice on the floor and had to wait for the bell hop to bring it to the room. Getting the car out of valet in the morning took more than 15 minutes. The valet said he was very busy although not a single other person was waiting in front of for their vehicle. Much of this old place has a grand feel. The room in the Cloisters (old part of the hotel) was redecorated, but still felt old. Overall, a grand old place with some charm but not user friendly.

i just stayed with my family and although the service wasnt perfect they really impressed me with how they rectified the problems. Even though it took a few calls to correct things, the manager made things right.

We were there twenty eight years ago and absolutely loved it. It was well maintained, extremely clean and beautiful. This time was a total disappointment. The place was the opposite to what we remembered. The grounds were nice but our room was dirty. The paint was pealing on the bathroom door and the woodwork appeared as if it had not been cleaned in years. We would prefer a much less expensive hotel, such as Hampton Inn. At least it is clean. We would never go back.

I recently attended a business conference at this lovely old resort and I was surprised at how attractive and beautifully-maintained it is. What was even more surprising was the very warm service. The staff was very friendly and efficient--helpful but unobtrusive. My room was in the Yacht Club area of the hotel. It was very attractive and it had a lovely balcony overlooking the Intracoastal Waterway. It was quiet and peaceful with a lovely ocean breeze and a great view of several large yachts. I really liked the Yacht Club area but would warn that it is a hike to the hotel center. The conference center was lovely. So many of the conference areas of hotels are depressing but this one is beautiful. Unfortunately, I did not have a chance to use the pool but the beach was lovely. I had a very nice pedicure in the spa and wished I had time for other services. The prices are high but for anyone looking for a resort with old world charm in a convenient location, I would strongly recommend it.

We stayed at the BRR&C for a conference. The room was $429 including breakfast - definitely get the bed and breakfast package. Cathedral buffet or room service is included for breakfast. Buffet was wonderful. Cloisters room was average, but nice linens and comfy bed. Resort fee covers use of the fitness center which was great for cardio but pathetic for weights. Beautiful common areas and staff was very gracious. Go in the off season as it is a beautiful old Florida landmark that is worth experiencing.

The Boca Resort is a highly overrated hotel. Having spent most of my Florida vacations at the Ritz Carlton outside of Palm beach I must stress that the service, food, accomadations are no where near equal. First of all, instead of increasing the nightly room rate, the resort tacks on a daily beach charge, for what, I was told towels and such... The service is second rate. The breakfast buffet was fine but for other meals I recommend going to a local resturant off site. All the rooms were not renovatied when I stayed at hte hotel, maybe they have improved the rooms. The web site makes the hotel look like a 5 star resort, in the end in should actually get 2 or 3 stars.

Service was outstanding As a club member I cannot tell you how pleased we are with the service and care we receive each time we are there. We live on the ocean in Boce and still go the the Boce Hotel whenever we are in Florida

Gone are the days when the Boca Club earned the reputation as being one of the finest country clubs in the nation. They can have their low rate specials, renovate until they are blue in the face; It matters not. Sadly today, it is nothing more then your average Holiday Inn wrapped in an empty pink plastic shell trying to survive on yesterdays reputation and fine staff. Little does this next generation realize, customer service is the back bone to any business. Do I expect them to bend over and kiss my feet when I walk through the doors? Not really. But I do expect someone to answer the phone when I call to make a reservation. I finally gave up after several attempts and an hour and a half of annoying hold muzak. Do yourself a favor. Day spas and fine restaraunts are a dime a dozen. Rent an ocean front condo and you won't have to be subjected to the rude inexperienced staff.