Vagabond Inn San Diego Chula V, Chula Vista

We booked this online (via the Vagabond website) and got a great nightly rate for the San Diego area. My only negative experience was calling to ask to have a change in the reservation, the clerk was rude when I told him I'd made the reservation online. I called the next day (the date of arrival) and found the desk clerk to be pleasant and helpful. That attitude continued throughout the staff for the remainder of our stay. The rooms are basic but large, very clean and well kept. The houskeeping staff was extremely nice and helpful and the grounds looked great. It's just far enough off the freeway to be quiet but walking distance to quite a few restaurants and other conveniences. The pool was clean and well kept if not overly warm. The jacuzzi was perfect however and a great relief after a long day. I don't know about these other reviews, it seems like they're taking about a different hotel as we were quite pleased and would stay there again anytime.

First the bed was hard the pillow were gross with stains. The bathroom was very nasty. The heater did not work. The staff was awful. The breakfast was day old small muffins. The ice machine did not work. The hotel smelled of smoke.

the jacuzzi was green with algae? there was graffitti scratched on the television and lamp. toilet backed up and I had to perform my own maintenance, including picking up and dropping off the plunger. Desk clerk refused to move and seemed annoyed at every request, no matter how simple. Not enough towels. Screen for bathroom window torn out. They advertise continental breakfast, but forget about it, its inedible. Some ads say heated pool, but it was not. Cigarrette butts and litter on the grounds. Air conditioner inadequete.