Poor service, out of date and overpriced
The service here was very poor and at one point was extremely rude.
My wife and I stayed here, adults only, so we were not thrown out, but I am not surprised by that experience encountered by others.
Now the complaints:
First, the front desk person was minimally helpful and not really rude, but only did what was required (almost).
But, she failed to tell use one thing - the front door key is not the same as the room key.
We came in late, were unable to determine how to get in and rang the night person.
The night person was UNBELIEVABLY rude. He made me feel like an idiot for not knowing what the correct key was and stormed off after telling me off.
This in my mind is inexcusable. I could half way understand if it was the middle of the night, but it was only 10:30.
Also, the place is very out of date in the interior. I noticed that it says 1929 in the name, and believe you me this place has does not appear to have been updated since then, or most of it is still at lest 50 years old. From the outside it looks like an old apartment building and the fixtures and interior details are old and run down.
Also, be sure to use the deadbolt! The ancient door can open easily when locked!
This is all very unacceptable at these prices! It seems that the other high reviews overlook this because it’s Carmel and close to the ocean, but I can’t. If this was Motel 6 I may not mind, but this is supposed to be some special B&B and they charge like it!
The only pluses where a comfortable bed and view of ocean, albeit in the distance, and the breakfast was pretty good, seemed homemade.
BUT, I have done much better elsewhere (not Carmel) for the price.