Exorbitant Rates for What You Get
The rates that are being charged for this hotel are exorbitant for what you get. When you stay here, you are mostly paying for the location instead of the actual hotel. It is convenient to the Napa wineries and most are a very short drive away. The hotel is a sprawling complex with beautifully landscaped inner courtyards and grounds, and they even have a goose pond. Mature landscaping gives a lush look to the exterior of the property. There is ample free outdoor parking.
The hotel feels old and appears to have been only partially renovated. The bedding is in great shape, but the furniture looks a little worn and outdated. The rooms have the feel of a country inn, with charming bedding and decor. The rooms actually are suites, with a separate sitting area with a large sofa, chair, dining table, television, and a nice wet bar with a mini refrigerator, microwave, sink and coffee maker.
The bathroom felt tiny and had pocket doors to make the space feel bigger. The bedroom portion of the suite had a new flat screen t.v. and plenty of drawer space. The room even had a cute stuffed teddy bear in the room to keep you company. You could "adopt" the bear and take him home for a fee, of course. If you are sensitive to highway noise, you may not have a very restful night at this hotel. The bedrooms are positioned toward the parking lot, which is a hedge away from a very busy highway (see photos).
The complimentary breakfast is disgusting, and there are 4 times as many people trying to eat as there are tables at which to sit. It is a zoo and is very unpleasant. The front desk staff was less than pleasant as well. Be prepared to walk and walk and walk to your room. Since this hotel is spread out over several buildings, you may have to walk outside to get between your room and the front desk, parking lot or restaurant (not fun during inclement weather).
My biggest problem with this hotel is also my #1 traveling pet peeve - when hotels shut off the a/c to the ENTIRE building if they deem it "cool" enough outside, rendering your individual room a/c controls useless. BEWARE - THIS HOTEL SHUTS OFF THE AIR IN THE MIDDLE OF THE NIGHT. I have trouble sleeping when it is warm, and I have spent several unpleasant nights at this hotel, just waiting for the air to come back on at 8 am. It is ridiculous. Since when are we, as customers, paying to stay in a non air conditioned room? If you stay at this property, please pack your own fan to at least keep the air circulating. Forget about opening the sliding glass door for air because the road noise will keep you up all night.