Unethical manager
By A Yahoo! Contributor, 11/6/11
Parking was hard to find, because it was unmarked. The room was decent. Power went out a half hour after I checked in. I called the front desk, and they said it would be back on "shortly". I waited in the total dark for an hour. I wasn't tired enough to sleep yet, so I LEFT. I called back the next day and asked for a refund, and was flatly declined. The manager made a lot of excuses, like the guests were notified the night before (I wasn't THERE the night before), and it wasn't their fault. They admitted it WAS INDEED scheduled maintenance. They knew about it, yet still checked me in, hoping I wouldn't notice. ALL I could come up with was a five-letter name for this guy, that starts with cr and ends in k.