Extremely Rude and Stupid Staff
By A Yahoo! Contributor, 12/12/11
The staff was rude to the point of hostile. The advertisement at the Anchorage Airport has the wrong hotel name. So you are looking for the wrong hotel name on the shuttle van. The driver refused to help with luggage when I have a broken leg and am on crutches. The clerk's response to being told that the advertisement has the wrong hotel name was to tell us to stay somewhere else with a smug look on her face, so ultimately we did. The lobby was filthy and the clerk was too stupid to operate the computer/printer. She had to call the manager to operate it, and when we told the manager how rude she was the manager had no concern about it whatsoever. Incredibly, when we told them the billboard at the airport had the wrong name, they asked us WHAT THEY WERE SUPPOSED TO DO ABOUT IT!!! Can you believe they are this STUPID?! How about telling the owner to FIX THE SIGN!!