Microtel Inn and Suites by Wyndham Zephyrhills, Zephyrhills

Room was okay and clean. We stayed 2 nights. The day after we arrived we left at 9 am and returned at 3 pm. Maids were just coming around to clean the room at 3 pm. We had just come from a funeral and wanted to rest; therefore declining room cleaning. Asked for fresh towels. The next morning we discovered that the towels were still wet (apparently not left in the dryer long enough).

Always liked the Microtel Suites since the first time I stayed. It was clean and the staff was good. But my complaint was I came bearing a coupon and the price went up by 15 dollars plus tax from the coupon rate. The price rate was what brought me there in the first place. Also they said free local and long distance calls. So I called back to Canada (and by the way I had done it free to Canada at other Microtel Inns before without charge)but this time the bill in the morning was 82 dollars for my call and I was not expecting it because they advertised free long distance. So now all my Canadian friends don't think you will get free calls back home because you won't get it, you pay the big bucks. I used to advertise to everybody I met to stay in Microtel Inns but you can bet I won't ever again, just the opposite I will tell them don't stay there. Audrey from Canada

Due to a medical emergency; we didn't get to go on our vacation as planned. When we called to cancel all our reservations they had no knowledge of our reservation. Don't know what went wrong. They were very polite and courteous about the whole thing. I would rebook with them even though we didn't go there this time.

We liked everything. The workers were all nice. The rooms were nice and clean. The service was very friendly. But they can use a refriderator in the rooms.