Holiday Inn Express Suites Cooperstown, Cooperstown

I thought it was a nice hotel, but our total bill of $286 for one night was not worth it. We checked in at 9pm after a long day of traveling and didn't expect it to be so much money. We obviously hadn't made a reservation, but took the room since we were tired.

We liked the curb appeal upon entering the hotel, front desk staff was great, we had a quick check in, everything explained to us. Felt welcome, within minutes! Our Room, was fantastic, queen sixed beds, great bedding, choice of pilloe firmness, all the extras, hair dryer, coffee maker, iron, ironing board,internet, cable. Bathroom, was large, very comfortable, we had toiletries( as expected), great towels,etc. Our room attendants were great! Never required them to come back with anything, everything was there, in place and very clean. The common areas were very clean, hallways, stairwells, pool, spa, work out rooms, etc. all in very clean condition. The Great Room, morning breakfast, served great food ( all name brands, as I checked), all the food was served, temperature efficient, eggs/ sausage were served hot, cold foods were served chilled. Room is tight at certain times, but it only takes a minute to secure a table, well worth the wait. Room is clean, food is hot, food is ample, staff just keeps bringing in more food as required. Exceptionaly good, and all travelers should appreciate the selection. The staff in this room is great, considering the pressure that they are under during their" busy time". Kudos to your staff. Housekeeping, maintenance, front desk, food staff, all deserve a big hand for making this facilty a "Jewel", a location to be proud of, and it shows in your staff, when they great your customers with a smile, respond to our questions, which they have probably answered a million times, greet us upon our arrival, ask us how we are, did we have a good day , do we need anything, etc. Whenever you have a staff like this, their is always a well orchestrated leader at the helm, and to that person, congrats for a great job, you succeed with this facilty and staff. As a Property Manager, I see thin gs that most of your customers wouldn't notice, as I do physicaL inspections of properties and sites, I look for all the above listed comments, curb appeal, common area inspections, food prep, cleanliness etc, and rate your staff. Owner or owners should be proud of the experienced staff their have, and work to retain these very positive staff members, the foundation of your business.I will recommend this facility to anyone who wants a comfortable room, reasonably priced,clean, great breakfast, and cordial staff, this is the location for you and your guests. You will not be dissapointed in your stay, and while your at it, be sure to check the front desk when you return in the evening, they always have a fresh plate of baked cookies for you to taste upon returning (home) to the hotel. My only concern/ dislike was, and I know how this happens, the dumpster at the rear of the building, animals/ birds got into the trash disposal, making a mess with litter around the dumpster, this requires some quick raking up of the papers etc.. to ensure the property always looks great. That is the only thing I thought should be brought to managements attention. Highly recommend this location to anyone, the staff will treat you great! Robert and Elaine Plouffe/ Pawtucket, R.I. (Visited 9/20 thru 9/22/2009) P.S. We will be visiting Holiday Inn Express in Saugas, Mass., in mid November of 2009, hope we are as pleased with the stay at that location as we were at the Cooperstown, New York location. Thanks to everyone in Cooperstown for making our stay so pleasant.

friendly staff, clean hotel, nice pool and hot tub and great high speed internet access. make sure to get a room with a view of the mountains. awesome in the morning when the clouds cover them.

Amazing resort we always go to Hampton Inns but this year we wanted a change. This by far the best Hotel we ever stayed in. They have huge rooms, very,very,very clean rooms and the best and friendliest hard working staff ever. The location is the best I have ever stayed in. Copperstown is outstanding for me and my kid. We are going to this resort 3 times year now. Thank you Holiday Inn Express for this outstanding trip.

Within a half hour of downtown cooperstown. Not much closer unless you want a bed and breakfast. Close to food and the highway.

We had a great experience at this hotel, new, clean, very friendly and efficient staff. Neat little shopping center next door to get all the stuff we forgot. Highly recommended for the vacationing family !!

I stayed here this weekend with my family and this was just an awesome hotel. It was clean and the rooms are very large and roomy. It is close enough to the Hall of Fame but the prices are so much better than the inns and hotels closer to town. There is a pool for the kids and the breakfast was free where it had cereals, danishes, yogurts, and muffins. For the money it was perfect for us. There is a plaza right next to the hotel where there is are several restaurants (fast food, Pizza Hut, and also a really good steak house) and also a supermarket to get those items you might have forgotten. I stayed at the Cooper Inn a long time ago and I was going to stay there again but the rates are just outrageous--especially since you don't spend that much time in the room.

I booked a king jacuzzi suite a month in advance for valentine's day weekend. i really needed this weekend away...my father was activated for military duty and we have a new baby--when i called to confirm my reservations they told me that i had a different room type..they were not apologetic...when i booked the room a month in advance, i got it for $100 less then what it was going for when i called to confirm...my theory is that they switched my room because they knew they could get more for the jacuzzi suite i really booked....i was upset...they made no apologies...and did nothing to help...it was strange that they were going to let me out of the cancellation fee if i decided to cancel...because if i really did book the room they switched me too...hotel policy is to charge...therefore i am pretty sure that they just wanted me out of their hair---advie--if you decide to stay here GET IT IN WRITING---

Don't stay here unless you want to listen to children jumping on beds and then the floor all night long. Construction quality apparently is poor. Dream Park related families stay here and let their children run wild all day and night. Management refuses to ask parents to supervise their chilrend. Children are literally climbing on everything in sight, furniture, luggage carts, counters. This hotel is only suitable for families with children who are out of control.

very well kept property,great pool view,still smell like a new property,and best of all "beautifull lobby'