Wont Be Back
By A Yahoo! Contributor, 3/1/06
I recently stayed at this hotel,(Feb.17/06), due to its proximity to the Toronto Airport. Put in a wake up call for 2a.m., and watched her put it into the book. Luckily, there is an alarm clock in the room. Got to the front desk at 2:45, to cancel the wake up, and was told "I would have called eventually"...no apologies, or acknowledgement of any kind. He then stopped our check out, in order to check in 2 couples coming in.....The only thing stopping me from yelling, was that the other couple being checked out got to it first.....Completely inept service at the desk, unfriendly, and had no concern about our complaints.....Never Again....Steve, Kingston, Ont.