WORST Western!
Package deal, including air, from Boston, for $575 for five nights during Jazz Fest, quite a good deal. We have been to NOLA many times and paid more. Not sure if we got what we paid for or not.
Arrived Thurs at 1:30pm. The surly desk person informed us that check-in wasn't until 3pm. Another woman showed us to an unlocked room with other luggage, to drop ours. I added a hat, lipstick, etc, and so was in there a good fifteen minutes unattended. Made sure my jewelry was in my carry-on satchel, and off we went, to lunch.
We returned and kicked off our shoes. The room was really, really small, but nicely appointed.
The saga continues.
Noticed wet tacky spot (bare feet) in front of the armoire, and a dry yellow spot next to it dog? Well, it's a pet hotel, and although not appealing, we let it go. The wet spot took a couple of days to dry out, though.
And the rest:
Complementary breakfast was a bit Spartan. There is no room/food service at all, and is so noted by the hotel.
Friday's maid left no replacement coffee pack, but at least we knew someone had been there. Sat & Sun maids-Sat's took bath towels with a promise to return with new, and never did. Sun's was very nice. None Monday. Fortunately, my roommate had the foresight to ask for more tp, coffee, etc, previously, or we would have run out.
On Sat, my roommate somehow managed to reprogram the safe. Nothing would open it, so called the desk. Twenty minutes later,she went "in search of". She found a maintenance man (lovely person, but no English) who was clueless re: opening the safe, but he did go get a manager, who got it open. Maybe we'd still be sitting there if someone hadn't gone looking.
TV remote worked inconsistently. Cable channels were extremely limited, lots of sports/news channels. The channel info and time stamps were wrong on the screen! So don't use that to check the time and station!
Handle (screw-in type) fell off the cold water stem. We screwed it back in.
Large water leak/stain on the hall carpet, covered with towels at one point.
The Sunday maid had us checking out that day instead of Tuesday. When I checked out, two additional nights on the bill. Ms. Surly (who was in a better mood that day), seeing my confirmation, did take the charges off.
And the best - I got flea bitten!!! Started on day three. Just a few, but enough to drive me nuts. From the bed, although my rommate didn't get bitten. Figured it out, day four, and oh well, we are leaving tomorrow. I came home, and blasted my luggage and all contents with non-toxic flea spray, and closed everything up.
We wondered about service levels, post-Katrina; and we also tolerated much because we it was so cheap. I would still rename it, "The Worst Western". When next we go (and we will, New Orleanians really need us to come, thanked us profusely for doing so; and this trip was basically seamless and lots of fun, nonetheless) we will spend a bit more. Maybe that hotel with the pool and courtyard again, that ruined us!