Niagara Fallsview Casino Resort, Niagara Falls

Gorgeous view of both falls. Great staff. Fabulous food.

I did not like the way that they play the Casino up to be just like Vagas but it was a poor imatation.Would not like to go there again the workers are over worked and not happy to be there, so how would that make me feel good about being there.

They have to work out the kinks with their internet services and they do encourage you to use the local facilities (no in room mini bar)but your room is your haven. Spacious & clean. Comfort plus. Very friendly service. The view from the higher floors can't be beat. Smoker friendly, may be a downside for non-smokers. Location plus. I saw a rainbow almost everyday! A great place to work and play. Sorry, too busy with work to check out all the facilities but what I did see was above average.

ROOMS - the rooms are well appointed, spacious and offer fabulous views of the falls (if you request a room on the falls' side). They first sent us to a smoking room when we had specifically requested a non-smoking room, so be sure to double check at the front desk before lugging all your bags up to the wrong floor. Also, they sent us up to the room before it had been cleaned, which is annoying and something that shouldn't happen in this day and age with computers. The bathrooms are nice and clean, marble floors, glass shower, but no soaker/whirlpool tub. Also, no bathrobes, which I would have expected in a hotel at this pricepoint. A huge surprise was that there was no fridge in the room, which I had counted on to store my infant daughter's milk and food. Definitely the view of the falls make the high price for this hotel worth it. RESTAURANTS - the buffet is actually located INSIDE the casino, so if you have any children with you, you will not be able to eat there. This was a huge disappointment for us, either they are purposefully discouraging children in the buffet or the designers forgot to make a separate entrance. We tried Johnny Rockets for lunch in the food court which was alright except we paid $15 for a burger, fries and drink and $10 for a grilled cheese and drink. For dinner we tried Crazy Sushi... the food was as good as any of the other Crazy Sushi locations in the Greater Toronto Area and only slightly more expensive, however, the service was probably the worst I've experienced in a long time. They only opened a month ago and my guess is the owners have never run a restaurant before. We had to practically accost the waitress for more tea. When the dishes came, the waitress seemed to expect us to move our plates to help her. They did however, happily provide me with a bowl of hot water to warm my daughter's milk. When we finished dinner, we sat for about 20 minutes without tea or a waitress to be found to ask for the bill. We stopped a kitchen person and asked him for our bill. Then we waited another 15 minutes before we stopped another waitress who uttered the worse thing any server could say "well, who's your waitress? my tables are all down there". Finally, we were able to pay and leave. Despite our complaints, we got a meek little "sorry" and nothing else. Given that our party was 8 people, any smart restauranteur would try to make amends and ensure our return or at least stop us from spreading the news of our bad experience to everyone we know. SPA - beautiful facilities, offering use of hot tub, steam room and sauna. Smoothly run, clean, calm and well appointed. The change room is massive, with private lockers, robes, slippers, towels, complimentary mouthwash, toothbrushes, etc. The waiting room is ok, kind of small, but there was a ready supply of coffee and tea. I tried the Caviar Facial, 2 hours of pure relaxation, the head and face massage are amazing. I've never heard of the product line they use, but it was alright. Extremely relaxing environment. OVERALL - with it's fancy Las Vegas style, this is definitely one of the best Niagara Falls hotels to stay at and the casino and views from the room made the extra cost worth it.

We were very excited to get there and stay there after reading the first two reviews on this site. I've been to Vegas, Atlantic City, Detroit Casinos and this one was very nice. The problems though started from the beginning. We checked in and when we got to the room we had two double beds. It was me and my wife and weren�t fighting so this wasn't going to work. My cousin and his wife were with us and they had the same problem. When we called downstairs they told us we never booked non-smoking rooms with king sized beds. Nobody in our group smokes and we are both married. Finally they offer us two different types of rooms that we had to flip a coin over who would get the nicer one. Make sure you book what you want and try and get it in writing. The next issue we had was with dinner at their oriental restaurant. No body spoke English clear enough for us to understand. We ordered our dinners and no rice came with our food so I asked the waitress and she said it doesn't come with it. So we asked why she didn�t mention that to us and she couldn't answer in English. Very frustrating. I would go back but now I know what to stay away from and how to book it. On a finally note the room decorations are awful. I've never seen anything so ugly. I think this is how they keep their patrons in the casino instead of in the room.

Wow it was a great experience, everytime was like perfect this has been the best casions i ever been to i came out like this =D

My wife and I are regulars to Las Vegas casinos & have no complaints at most of them. Everything at Fallsview was a little nicer, cleaner, and better. From the casino floor to the lobby, restaurants, and rooms we were impressed. Based upon the weather, we will be making much more regular trips.