Oak Tree Inn Buffalo Airport, Cheektowaga

This place is so dirty, staff is a joke, i could not tell who was staff and who was aguest the way t hey were all dressed. i aske dto speak to the manager about a issue and was told she was outside smoking to go talk to her out there. my stuff was moved from one room to another by hotel when i was at breakfast and i was told it was because of a issue in my room. the housekeeper then told me it was cause bed bugs in my room. very shady place to stay - sheets dirty and have hair in them, pillows yellow stanied,sink dirty, bathroom was so dirty, fan cover was black with dust. nasty place stay away.

I am a Canadadian Truck Driver From Niagara Falls Ont I broke Down on the interstate 90 going west boundON Nov 9th at 9pm after driving all day I had to have my trucked towed to the peterbuild dealer on walden blvd in Cheektowaga Ny My wife made a Reservation at this hotel i did not arrive until 230am on NOV 10 i had to stay some place close by i arrived at the front desk and told the attendant my name then all hell broke loose they would not accept the reservation by credit card because it was made over the phone and he hade to see the card ok i understant hotel policy so then he tells me he will accept cash ok fine but i do not have enough american money but i tell him i do have the difference in canadian funds Then he tells me he will not accept canadian money being so close to the canadian border what the hell is that all about i told him he was ignorent to canadians i then took off to a local resturant called the alton they helped me search for a hotel I called them i asked the female attendant if they accept canadian momey and she said no problem to my surprise she sent out the hotel shutle to pick me up what great service to all my Canadian Truck Divers If you ever get stuck go some place else

I needed a place to stay for the night. The price was right, the night desk clerk was friendly, bathroom appeared clean, sheets too, and that was all I needed.

This place is the biggest dump ever. The bed bugs are terrible, the sheets are never clean, the carpets are nasty, the rooms smell, and all the staff is very poor. The manager "Mark" is no good for nothing either. This hotel has been reported many times for people becoming sick, and bit by bugs, and still nothing has been done. Must be they are waiting for someone to die first, or get shot and mugged from all the people tha are let in by the staff. The best part of this is.....C S X (railroad) forces its employes to stay here. CSX says they care about saftey.......ha ha ha.....must be pitch to win a trophy, because they dont care at all.

Just stayed there and now I have bed bug bites! Disgusting hotel, dirty rooms, old fashioned horrible place to stay! Dirty washroom, toilet seat had black in and all around it. Only good thing is that it's close to the mall but Id rather drive 40 miles then ever stay here again! 1 star is too high a rating for this place

We stayed to show at nearby Walden Galleria mall. We decided to stay at Oak Treen since it was cheapest than the Hampton and Marriot across from the mall. The hotel staff seemed friendly at first, but after our stay, we discovered out credit card had been charged for various things, such as an airplane ticket, energy bills, etc. We are certain it was the hotel staff (the night manager, black guy named Keith) since he called our room and asked for the expiry date in a nervous voice. Silly enough we gave out that information wondering why he would need it again in the first place. So becareful with your credit card with these people. Btw, the hotel room also smelled like smoke. Our next visit we will stay at the brand name hotel.

Before heading to Cheektowaga (Oct 4th -5th) I searched in fine detail places to stay (we are from Canada), we wanted something near everything and that is when I came across Oak Tree Inn. After reading the reviews I was VERY skeptical on staying here, but for the price and location decided to anyways. I had heard everything from dirty rooms, to ripped sheets to dogs barking etc. fortunatley we had NONEof this. Our room and sheets were clean, the room was spacious and we found everyone there to be quite accomodating. Another great thing about this place is you can use the hot tub ALL night, thats a definite bonus. We would for sure recommend this place to people!!!

Spent Oct 3 & 4th. Blankets were shabby and dirty. They asked us on sat if we wanted the room made up only to find that the housekeeper never came in at all. Had to go get our own clean towels and didn't get new supplies. Location is central to Galleria Mall and shops, however overall one of the worst places I have ever stayed.

We were returning from a weekend trip from Pennsylvannia back to Toronto and decided to stay at Oak Tree. (every place else was booked) The staff were very helpful and the rooms were clean, that's all that we cared as we just wanted to sleep. The lady behind the counter gave us 2 eight dollar vouchers for breakfast at Alton's (great breakfast) and we headed home. After arriving home and started unpacking the next day we realized that we were missing a bag with a Nintendo D.S. games and some other valubles, after searching the whole house I decided to call Oaktree and see if we had possibly left it in the room...and sure enough it was there. They offered to send it over to us (Toronto) by I decided to go back and pick it up, good day for a motorcycle ride. When I arrived the gentleman was very polite and everything was just as I left it. We would like to thank all at Oak Tree for there hospitality (especially the room attendant) and we would definetly come back again. Thank-You Steve Skinner and Family

The price on this hotel is NOT worth the hassle. The girl that checked us in on Friday morning was very informative, and very helpful. That is the last positive thing I have to say about this place. The girl at the desk that evening was rude, and it seemed like she didn’t even want to be there. She refused to give us any direction what so ever, and acted if I was inconveniencing her in someway. On Saturday morning, when we left for the day I saw the housekeeping buggy in the hallway, and when I went to ask the housekeeper for fresh linen, I saw him sleeping on the bed. Needless to say, my room was never cleaned, and there was no one at the front desk at all Saturday night (I waited 20 minutes, 3 separate times!), and the place was a ghost house Sunday morning, so I wasn’t able to get a receipt for the stay, which caused us problems getting home. The hotel made what was supposed to be a relaxing long weekend, a wicked nightmare. I would never stay here again, and I wouldn’t recommend this establishment to anyone, unless they rehire all the useless people that were working there all weekend, and they obviously need a change in management. Although, I can say, when we did check in, the room was very clean, but, the hallways and stairways look like a mud monster ran through them. I can’t believe I paid near $200 for this pain…