Sleep Inn & Suites, Washington

The pillows on the beds are tiny little square couch pillow type things. I called the front desk and asked for bigger pillows- he wasn't sure he had any. (!) We finally did get some. At the reception over at the Expo Center- they ran out of food about 3/4 of the way through the line, and then our "open bar" ran out of bourbon which they refused to restock! Jacob Grimes, "general manager" was absolutely no help. My mother spoke with him repeatedly throughout the night explaining all the problems, and when he finally did arrive at the hotel and spoke with us, I had things to attend to so my mom was monitoring the situation- he told her the "we had his word and his promise that he would not leave the property until all our issues were resolved and he made sure our reception went off without a hitch". Lies. Straight to our faces. He left and went home one hour after making this "promise". When she forced him to return, she cornered him and asked to speak to the owner, he refused to put her in touch with him. Due to the multiple problems and deceptions with the Washing ton Sleep Inn and the Expo Center- I would not wish this on anyone!!!!!

We stayed at this hotel for our wedding because it was close to the wedding location. It was horrible. Our room smelled horrible, had a musty smell and they tried to cover it up with a peach smell that didn't really help matters. They overbooked the hotel so had no other room to move me to that had a jacuzzi tub, and gave my wheel chaired uncle's room away and had no other available handicap rooms, put him on the third floor where he would have no access to get out of the hotel if there was a fire. The only thing the hotel did for use was take $50 off our two night bill for the smell. I got absolutely no sleep the night of my wedding b/c of the smell, I was up by 5:30 and out of the room before my husband woke up, so instead of use enjoying waking up together as husband and wife he woke up alone b/c I couldn't take the smell it was making me sick. It was absolutely one of the worse hotels I have ever stayed in. I would have rather stayed at the Super 8 I am sure it would have been much better. So if you are looking for a hotel in Washington, MO I would recommend the Super 8, the Sleep Inn looks nice, but most of my guest complained of some kind of smell in there room or hall way. It was suppose to be one of the best days of my life and I had to deal with a room that I couldn't stand being in.