Royal Porto Real Resort & Spa, Playa del Carmen

We just came back from Royal Porto Real the week before x'mas - when we booked the hotel, we were informed that it's couples only - I saw many kids around. Not cool. Food was so-so - not many choices, nice presentation but did not taste good. Room was spacious and clean. Still under construction for other areas, noise during the day. Beach was windy and lots of waves.. not able to swim - always red/yellow flag. Extremely dislike the people who tried to sell you the timeshare - got nasty after you didn't want to buy. For the same value, the Carribean is much better than Mexico. Extremely slow internet connection - that's if you were willing to wait 10 mins for "possible" connection.

The Food was great,Drinks were strong(see Rual for the best service) The only thing we disliked was that we had to come home. We are planing to go back in 2007!!

I FOUND IT VERY STRANGE THAT THE TWO BEAUTIFUL POOLS WERE NEVER IN USE. THE REASON IS THAT THEY MUST DUMP ALL THE UN-USED ICE AT THE END OF THE DAY INTO THE POOLS. THE FRIDGID WATER IS UNBEARABLE, EVEN CHILDREN WILL NOT VENTURE IN IT. I FEEL THAT A SWIMMING POOL SHOULD BE AN IMPORTANT PART OF EVERYONE'S WINTER GET AWAY. NIGHTLY ENTERTAINMENT COULD INPROVE, NO DISCO. LOCATION 5 FOOD 5 BEACH 5 ENTERTAINMENT 3 POOL 1 BOOZE 5

I loved everything about the Royal Porto Real. The hotel was beautiful, and the people were very friendly. The food was good and the service was excellent. I have already booked my trip back.

My husband and I just came back from our honeymoon 4 days ago and man we did not want to come back. This place is amazing. The food, service, staff, activities, pool, beach was just great. I highly recommend this resort to everyone!!!! We're been to several other resort but we can not compare this one to any other..

loved every minute of our visit. From the airport to check-in, to our room, we were made to feel like royalty. the building and grounds are beautiful, the staff members were very professional and courteous. the pool area and the beach had been maintained well above standards. We could not get enough of it. Definitely will be returning to the Royal Porto Real. All the restaurants had great food, and even though the Italian restaurant had been booked for three days in advance, we were allowed in later in the evening. I have been telling everyone "10 STARS"

The service was excellent, the very good restaurants, of very good quality, the very luxurious rooms, the perfect Vista, the magnificent beach, the very pleasant ponds and the people who were there were very amiable also. It is impossible not to wish to return.

The service was prompt and exact, everyone was friendly,and there's alot to do in and outside of the hotel-wonderful location and the perfect anemities-I'll be going back.

We had a large group (38 people) for a wedding. Staff was Very gratias and helpful. Fantastic food, beach, pools and spa. Location is just a block from the market. Don't be discouraged by the "border style" shops in the 1st block, very nice from then on. Only complaint was refusal to seat our group. After the wedding, we did convince one of the hosts to slide some tables together. This was great. Most of the bartenders were very good with a couple that would ignore you if you hadn't tipped them. These were only a few and mostly at the swim up bar. Everyone else was exceptional. Don't forget the in-house shows every night. Great entertainment. The magician is GREAT fun.

The presentation of the food was good but as soon as you take a bite it reminds you of a cold microwave meal. The staff is not very friendly until you start tipping them. If you have a large group every restaurant was a pain to get seated in and their "best" restaurant did not even try to accommodate us. I would save my money and go some where else next time.