Loved, Loved, Loved the Wynn
I booked a trip to Vegas and gave it to my Mom for Christmas. Just the two of us, mother and daughter. My mother is 75 and doesn't have a lot of money so she saved from Christmas to April for her gambling. Needless to say she didn't have a lot of money to gamble with and I booked our room through Expedia's secret deal where you don't know the hotel until after you have booked the room. So I had no research for the Wynn, no way to get feedback, good or bad. When we arrived it was totally breathtaking!! The rooms were great and the staff was totally accomodating in every way to us! They had no idea that we didn't have tons of money to spend on their hotel but yet we were treated like queens. My mother has to take arthritis shots which have to be kept refrigerated, I called down to see about a refrigerator for her, there is a charge for a fridge but they sent one up no charge for medical reasons. We signed up for the card to keep up with the amount of gambling you do and like I said my mother did not bring a lot of money for gambling, maybe $1500.00 total, we were comped 4 times for the buffet, twice for the restaurant they have at Encore (which was totally out of this world) and then when I called down the last day to see if they could comp anything off our room, he said that since I had booked through Expedia, the room was already paid for but that he would comp our two tickets to La Reve that I had put on my room charge. Unbelievable. Then to top everything off, I got deathly sick the morning we were suppose to leave and called down to get a doctor. After they got me the information for the hotel doctor, not only did they call to check on me, they sent someone up to check on me later in the day and gave me a discounted rate to stay in the hotel one more night. I probably can't afford to stay there without the help of a deal from Expedia, but they treated me and my mom like we had spent their maximun rate for a suite. If I could, I would never stay at another hotel in Vegas. Honestly it was the best trip I have ever had in Las Vegas. My mom has some wonderful memories (and so do I) and it is all because of our stay at the Wynn!!!!!