Stay away from Myrtlewood Villas!
When we checked in for our vacation "deal" we were told we had the VIP package. We would be staying at Myrtlewood Villas. We we told normal check in is at 4PM. Since we had VIP status, they would et us in earlier. All we had to do was check in at their property office and leave a contact number. We did this at 11AM. We checked back at 2PM. The staff was rude and told us they would call when the room was ready. It was after 4PM when they finall contacted us.
We received our key cards and directions to the building from the office. Again, they were not very pleasent. We get all our luggage out and go up to the room. To our surprise, the door has an actual key lock and won't take the key card. We contact the office and they seemed put out by the call. They said they would send maintenance over to assist us. When maintenance arrived, they told us the office had sent us to the wrong building. He said the office had been doing that a lot lately.
When we finally got to the correct room, the carpet was filthy from dirt and stains, the blinds in the master bedroom were broken and only hanging by one side, the A/C return was caked with dust, and their were dirty dishes in the cabinets. We stopped by the office on our way out to let them know. Again, they seemed like we were bothering them. They said they would sen maintenance over and they would try to get in touch with housekeeping.
When we returned to the room later that evening, there was a note from maintenance that the blinds had been replaced. Nothing had been done about the carpet (bad enough that we would not walk on it without shoes), A/C return, or dirty dishes. When we went to bed that night, we found that the beds (made up to look like full size) were actually 2 twins pushed together. The matresses were lumpy and uncomfortable.
We will never stay nor recommed Myrtlewood Villas to anyone!