I'm from Colombia and my husband is from USA. We went when I was 4 months pregnant. They gave us the room close to the disco, it was noisy we didn't have water 24/7 just twice a day. My husband asked for a beer and they gave him a warm beer with ice in a plastic cup. I felt so bad for my husband I wanted to show him a nice place in Colombia but It turned out awful. I won't ever stay in this hotel again. I wish I had read the reviews before I made the reservation. After a day we wanted to come back to Bogota but we stayed 4 days (no refunds) and my husband didn't even want to stay in Cartagena where we had reservations for two days after this stop.
This is a great place to be in contact with the sea and the green of the caribbean. At Isla Palma my husband and I were really 'unplugged' from the real life. We had the best holidays there in our anniversary. The service in general was great, we felt at home but with the whole sea for us.The food was excellent and the staff was really ready to help us whenever it was required. I just have one suggestion to make the tourists happier: the time the tourists are picked up in Cartagena to go to the island is very late, and the check out hour is also very early, so the tourists are missing one day approximately which is included in the plan. Anyway, we would really love going back ther for a few days to enjoy everything this place offers to their visitors.
We went on our Honeymoon and this all really happened!!!
The bathroom came with a group-sized hot tub (non functioning) that had been painted several times and all of the paint layers were peeling off. The hot tub was also the shower, which meant you had to climb over the side of the spa to reach the shower controls on the wall to bathe. The controls of the shower came off in my hands and I had to repair it as best I could since nobody ever answered our call for service and the valve could not be shut off.
The bathroom sink also was not mounted to the countertop and it and the faucet moved as you tried to use it.
The island ferries in fresh water and rations the use of the plumbing. They actually only turn the water on 3 times a day for about an hour or so.
We were honeymooning and no one informed us or any of the other guests of this policy berore arrival to the island. Imagine you are with your new spose and you can't wash up after feeling amorous. Or, worse yet, you have to say "Not now honey, there's no water".
The wait staff were great and the shows were very entertaining but we felt like we were trapped with no phones or anywhere else to go.
If you choose to go knowing, and prepared for, all this it can be fun.
I don't recommend a stay of more than one day since you can do everything there is to do there in that amount of time. Besides, you'll want to bathe after a day anyway.
My wife, who is from Colombia, booked the trip thinking it would be very nice but she was embarrased at the facility as a whole.
It�s great, beautiful beaches, nice people, wonderful shows at night. Plenty of activities. Food is delicious.
If you go with your bride/groom you have a lot of time for yourselves alone and if you want to share time with the rest of the people, there�s also a lot of activities, games.
It�s also excellent for families, because you can find a lot of fun..
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*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.