Housekeeping Took Our Daughter's Bunny!
By A Yahoo! Contributor, 12/6/10
My 4-year-old daughter left a "lovie" named "Bunny" in our bed, which was apparently swept up by housekeeping never to be seen again, which caused a lot of sadness over the Thanksgiving holiday. The front desk staff and management were helpful, but only minimally so, and seemed put out by our repeated inquiries about the status of the search, which turned up nothing according to the Manager. Mistakes happen, but I expect a higher degree of energy outlay in trying to correct the matter, and I also expect a greater degree of concern from the Staff. The quality of the linens and blankets were shabby at best and the swimming pool smelled so bad that we decided not to swim. We were very disappointed with the hotel Service.