Don't stay here with small children
By A Yahoo! Contributor, 9/11/07
No offer to help with our luggage, even though we were travelling with three children under 4 years of age, and no lift.
Room overlooking street is VERY hot and VERY noisy
Breakfast room is too small for number of guests
No fridge facility in the room
Manager told us that our children should be quiet at breakfast, and that we were bad parents if we could not make them be quiet. We have never been treated this poorly by staff at a hotel, very poor customer service by the manager.