The Airport Grand Hotel And Conference Centre, Boksburg

The hotel claims to be at the Johannesburg International Airport, providing the traveler with free shuttle services to and from the airport. This is inaccurate. I arrived at the airport to find no shuttle service, when I contacted the hotel to find out about transport, I was informed I had to find my own way there (at my own expense). The cab drove past several(at least 4) hotels to get to this one (which is at least 10 min from the airport itself, upon arrival, I was greeted by an unfriendly and combative desk clerk who informed me that the shuttle service runs from 6am - 11pm (if you're lucky). The hotel refused to reimburse my cab fare to the hotel (R150), it failed to give me mywake up call in the morning (thankfully I was awake), denied responsibilty for my transport, finally after much arguing, the same desk clerk, called a cab for me the following morning to take me to the airport, I had to pay R250 for the one they called - this was after I complained about the R150 fare and had told the desk clerk that I was not willing to pay such an exorbitant fare. The clerk told me I would miss my plane if I didn't pay the fare, and that none of this was the hotel's responsibility. DO NOT STAY HERE!