Hampton Inn Ithaca Ny, Ithaca

My husband & I chose not to go with a "budget" hotel for our trip to ithaca, and we were glad we did! Probably the cleanest room we've ever stayed in. It smelled fresh, the bathroom was impeccable, and the cleaning crew even left one of the lamps on in anticipation for our arrival (it's nice not having to fumble for a lightswitch when your hands are full of luggage). But the best part was the breakfast - hot oatmeal, waffles, eggs and sausage, and plenty of trimmings. The orange juice definitely wasn't from concentrate either. For the first time in, well, ever, I actually looked forward to returning to our room at the end of the day! We'd definitely stay there again.

I am a Cornell student just graduated today. I called to book three rooms at the end of April for May 28th 2011 for my friends coming from China, California and Pittsburgh who made the effort to come to my graduation. They did not send me a confirmation letter nor give me a confirmation number after my reservation. However, I did not take that very seriously, since I saw in my bank statement that they charged the rate they named on the phone in full amount on May 2 2011. When I arrived, I figured out that they had no reservation for me. At the very beginning, they even denied that they charged me the money for the three rooms and asked me to contact my bank. After about half a hour, they finally found out that they charged me, but the money was not for May 28th 2011, but April 28th 2011. I was quite surprised because I was not even in the USA on April 28th 2011. It was very hard for me to communicate with them. Even though it was their mistake, they kept saying that the only thing they could do for me was to refund the money they charged and tried find three rooms for me. However, I needed to cover the price difference. I found it was not fair because the room rate on May 28th was obviously much higher than the room rate if it were booked one month earlier. Why should I pay for the mistake they made? I tried my best to argue with them and I just wanted to be treated fairly. However, they called the policeman to ask us to stop arguing with them, because there manager who could make the decision was not able to talk to me at that moment. At the end, the policeman gave me the cards for the manager and CEO of Hampton Inn and suggested me to call them on Tuesday again. I believe everyone understands the graduation ceremony is the most memorable moment for everyone. However, this unpleasant experience ruined one of my most important moments of my life.

We love the Hampton Inns. They are always consistently good and the one in Ithaca was as well. The room was clean, neat and comfortable. Beverages and cookies were available in the lobby in the evening and the free breakfast was good (as always!)

I loved everything about this hotel! the room was great the breakfast was AMAZING!! The housekeepers were very kind and cleaned my room with such detail. The front desk staff was very friendly and like i said before the breakfasts was delicous. I will always come back there.

Pros : Clean and comfortable. No washer/dryer. Cons: As someone who is allergic to animals, I wasn't infomred that this is a pet friendly hotel..(all rooms!). Secondly, I too, was overcharged on one of my stays. They also price gouge when either Ithaca College or Cornell are having an event...more than any of the other hotels in the area.

I have stayed at this hotel many times visiting my son who attends college in Ithaca...the front desk staff is always polite, the rooms are great, and the a.m. breakfast a nice treat...a great value, and a comfortable place to stay...

First off, we were uninformed about the rate of the room and were charged twice the amount we thought. Also, the service was terrible. There were a bunch of young girls talking the whole time and were nto complementary to our needs. I would absolutely not stay there again and would not suggest that you do either!!

We went to Ithaca to visit our daughter at Cornell and wound up staying three weeks at the Hampton. The bed was the most comfortable bed I've ever experienced at a hotel and the comforter was so cozy. Also, all the staff were so willing to assist us with anything and everything we requested. They were great! The breakfast each morning was terrific, and there was always coffee and tea available. Fresh baked cookies appeared every evening! The bedroom and bathroom were always clean. Internet hookup in the room was a real plus. We'd definitely stay at the Hampton Inn again.

HAD A PROBLEM WHEN I WAS THERE. I A ROOM ON THE STREET SIDE AND IT WAS VERY NOISEY. TRIED TO HAVE MY ROOM CHANGED WITH NO SUCCESS. THE HIGH SPEED INTERNET WAS DOWN MOST OF THE DAY, AND WHEN IT WAS ON WAS EXTREMELY SLOW. THE ROOM AND HOTEL WERE VERY CLEAN AND THE BREAKFAST WAS NICE. I'D STAY AGAIN WITH A ROOM AWAY FROM THE ROAD, IF ONLY FOR THE COOKIES..

stayed at a few other Ithaca hotels over the past several years and this one beat them all. Clean, shiny, new, friendly staff, comfortable beds, and great free breakfast made it all better than the competition