The Holiday Inn Express Hotel & Suites in Lewisburg is located near the Greenbrier Valley Airport. This hotel in Lewisburg is the perfect choice for both leisure and corporate travelers. Families looking for lodging in Lewisburg will love staying at this hotel, near Lost World Caverns, located just off I-64 ... More
Holiday Inn Exp Stes Lewisburg
Property information by Travelocity
The Holiday Inn Express Hotel & Suites in Lewisburg is located near the Greenbrier Valley Airport. This hotel in Lewisburg is the perfect choice for both leisure and corporate travelers. Families looking for lodging in Lewisburg will love staying at this hotel, near Lost World Caverns, located just off I-64 in the lovely Allegheny Mountains. It is convenient to several local attractions, including the scenic Greenbrier River, historic downtown Lewisburg, and plenty of antique shopping.The hotel provides business center with fax, print, copy services, a computer, and free high-speed Internet access. While lodging in this hotel, enjoy amenities including a heated, indoor pool, and a modern fitness center.The hotel room amenities include Cable TV, coffeemaker and complimentary buffet breakfast.
We booked a suite online through their website that was to include a nice big bath tub and a fireplace on our anniversary. When we arrived it had neither. The front desk told us the suite with the fireplace and baths were booked for the next 3 days. We asked the clerk to call the manager so we could work something out. After talking to the manager the clerk informed us that there was nothing they could do so we called corporate. Corporate said that because it was a franchise they couldnt fix the situation themselves and so they called the manager. The manager then told us she would "let us leave" and come back in 3 days for that room but it was going to cost us more money. Then she started to lecture us on how to book an online hotel room. At this point we took our refund and left. Corporate apologized but were unable to resolve our issue because this particular hotel (in Lewisburg, WV) is a franchise and so corporate could not fix a booking. However, they did say what they could do was fine the hotel for refusing to resolve the issue. To be honest, money was not the issue. We would have gladly paid more to stay in the nicer room. But because of how poorly we were treated by mangement we didn't.
We have nothing but positive comments to say about our stay. The room was SUPER nice and clean. The breakfast area was well kept and the staff was VERY pleasant. The type of people that would say hello and make you feel welcomed. We stayed Friday & Saturday night and will stay there again next time we are in town.
Amenities:Telephone. Microwave Oven. Hair Dryer. In Room Wireless Internet Access (Free). Iron. Daily Maid Service. Triple Beds.. Private bathroom. Television
(Cable/Satellite). Refrigerator. Coffee Maker. Air Conditioning (In Room). Radio/Alarm Clock. Non Smoking Rooms. Hot Water. Hotel Details:Parking (Free). ...