Amalfi Hotel Chicago, Chicago

very good location need profetional bartenders that know whats a drink they do not know anything at all!!! your servers shuld be cooking o do something but no buissnes serving alcohol we desrve buter than that!!! if you going to give something 4 free do it right!!!!!!!!!!!!!

this is a low budget hotel with poor service and dirty rooms, please stay away!

We got bumped from another property to the Amalfi on a recent visit to the city. From now on, we'll be booking with Amalfi. We missed it after leaving. The place is hip without being annoying. Staff were helpful in every respect. The rooms (needed furniture upgrade in process) are excellent! The only aspect of this property that needs work is the breakfast on each floor. The selection was limited and offered more simple-carb-laden foods. The hotel staff seemed to struggle to keep all floors stocked, too. The breakfast disappeared early and was not replenished. Otherwise, a superb experience.

I've stayed there several times, and my husband stays there a lot on business. The amenities are non-existent. No room service, no gift store (for sodas etc.), nothing. Just a hotel room. This is not condusive for any type of travel. Too expensive for no amenities.

I don't have very high standards for hotels and motels (Motel 6 is just fine) but this hotel drops below even that very low bar. I would leave the hotel at 8:00 am for meetings and would return at around 1:30 to 2:00 pm. In each instance, the room was still not made up when I returned. When I called the housekeeping department I was told that the maids have until 4:00 pm to make up the rooms. At that point I hung a "Do Not Disturb" sign on my door and started checking my email and making telephone calls. Then there came a persistent knocking on the door and, when I ignored it, the door opened and the maid came in. I wanted to yell out "What part of 'Do Not Disturb' don't you understand?," but she probably didn't speak English anyway. The front desk clerk doubles as the concierge, and when you ask for restaurant recommendations it's apparent he is totally clueless. Generally, most of the staff appears to be paid minimum wage, and the service reflects that. Avoid this place at all costs.

When you stay in any hotel you usually like to return to a clean room after you've run around Chicago all day. I returned to my room the first night and the bed was somewhat fixed, the cup that I had used to make tea the night before had an old tea bag in it, the ironing board was left out with iron on it, clothes and bags were not neatly folded or put back in the closet. This was just the first night. The second night I told the concierge to make sure the room was adequately cleaned and the only change was that maintenance replaced the tea cup with the old tea bag in it. No new tea was brought to the room to replace the old, I could not get new tea for my fiance because room service stops at 11:00pm. The concierge said he would try to get some tea but we haven't heard from him yet and now I am back in my home city. In addition, there is a time between 5:30pm and 7:30pm where the hotel sets up a room on the fifth or sixth floor to serve hors d'ouvres but the wait staff there was incredibly rude making comments in Spanish that I could understand because I am a native speaker. One of the waiters called me a "pistolero" which means gun slinger referring to me being well dressed with my beautiful fiance, and the other waiter stated to his buddy that I was just an assistant to my fiance - referring to how I was not worth more than that to be with such a beautiful woman. After I finished my food I approached these two cowards and told them that I appreciated their services but that their negative comments were a little much - I spoke to them in Spanish so that they would understand me. Then they have the audacity to respond with a okay - thank you. I also feel that I should mention that in general the rest of the staff (concierge and the like) were not very helpful at all - they seldom knew what directions to give out or didn't give them out correctly and they did not know very much about the shows playing locally. The amenities this hotel offers are nothing to scream about - the best feature out of everything was the double headed shower in the bathroom. Otherwise it was substandard in every way compared to other hotels.

I had a great stay at the Amalfi when it first opened.Rooms were wonderful and service great...excellent location as well! Would definately stay there again.

We enjoyed the plush upscale room, but were annoyed by the construction. The happy hour and breakfast is great, but you have to enjoy it in your room. The lobby, bar and restuarants are under construction and will be untill Spring 2009.

This hotel was good in all aspects. A nice place to enjoy. Good service was given by the hotel staff, would like to visit this place again along with my family and friends.

The hotel was simply outstanding! The check in experience was both unusual and excellent. Registration felt very personal and very warm. The reception by all the staff was very courteous and friendly. The free continental breakfast was excellent as was the free happy hour in the late afternoon. The location was very close to all the activities of downtown Chicago and the area is clearly on the upswing with excellent restaurants all around.