Crestwood Suites Baton Rouge, Baton Rouge

I guess it is what it is for the money.. It was a place to stay that wasnt too uncomfortable.. The room was very poorly contructed and you could see several places where someone with NO construction experience built cabinets or other in room structures. The worst part of the room as the lack of sound proofing. I went to my vehichle at one point and after I had passed 2 doors on my way down the hall, I could still hear my TV which was on what I thought to be a very normal level of volume. Also, everytime someone took a step above me, it seemed as if they were about to fall through. The bed was old, and not as comfortable as some of the better hotels. Bed seemed to be somewhat sunken in. TV was very small, maybe 27" as compared to a much larger one that was in a room that was being cleaned as I walked by. Overall it wasnt bad enough for me to complain, but not good enough for me to ever stay there again.

My family and I visited Crestwood Suites a couple of years ago for a family gathering and thought it was great. We are looking forward to an upcoming visit in June for a wedding! Betty K.

This is a discount suite hotel and expecting that, I had a very pleasant stay. They do have internet; the Wi Fi internet worked great. Cable t.v. was just fine. The have free coffee downstairs every morning, you get a self serve packet in your room for use with the coffee maker, dishwashing detergent sits next to the kitchen sink. You can get clean towels and restock items any time by going to the front desk or stopping a maid. If you want to pay more you can get daily maid service. It's with in walking distance of Walgreens, CVS and four restaurants.

I have occasion to stay overnight in BR for business very frequently. I will not stay at this hotel again. The room was quiet, comfortable, and fairly clean (a little worn perhaps). But this exhausts the positive aspects of my stay. The infrastructure appears nice on the website but the reality falls well short of acceptable. The approach appears to be to cut back on everything possible. There is no ice maker on site. The room is equipped with a 'full kitchenette' which was proudly pointed out by the staff when I asked how I was supposed to get ice for my room. Apparently I was expected to fill the ice trays in the freezer in the 'full kitchenette' and wait. My room was stocked with one plate, one cup, one bowl, and one glass in the 'full kitchenette'. I was glad to be staying only one night. The night staff was fairly helpful (especially in pointing out that I was able to use the 'full kitchenette' to make my own ice) and courteous. The morning staff fell well short of this unassuming mark. The office does not open until 07:00 AM. Well that is the stated plan anyway. During my stay it did not open until 07:20. I arrived in the lobby in a hurry to check out and get to work for a big presentation only to find it closed. I met another guest in the lobby whose key card for his room did not work (which he did not discover until after the office closed. He spent the night on a chair in the lobby - and I thought I had problems...) The desk person was surly and uncooperative (once she finally arrived). Apparently I was to be satisfied with the extra time I got to spend there because no apology for her tardiness or her inability to provide me a receipt for my expense account was forthcoming. It seems I am too demanding a customer, fortunately they won't have to put up with any more of my unreasonable expectations. Maybe they can get the guy who slept in the lobby back?

It was an interesting stay if not the best place. There was a power surge before I got there so maybe I can understand. Their computers were down so for my inconvenience they upgraded my room free to a King Bed Suite. That was nice but unfortunately when I was sitting on the bed in my room another couple walked right in with a key. The front desk gave them my room too! Thank goodness I wasn't in the shower. It's that old saying you get what you pay for. The mattress was very uncomfortable. I could feel the springs and my arms fell asleep so many times from the springs cutting off circulation. I didn't get any sleep at all. My suite had a small kitchen with refrigerator and stove top. Overall, it was semi-clean but desperately in need of updating and a new mattress. The neighborhood felt safe and nice. The outside of the hotel is gorgeous and it is in a good location. Close to Mall of America and plenty of dining.

Room was clean. Bed was comfortable. Cable had a little static. Checked in after 10 pm, but called before and the front desk clerk had set everything up for me. So when I got there, the security guard checked me in and got me the room key. Very friendly service.