HORRIBLE! DO RESEARCH FIRST!!!!!
By A Yahoo! Contributor, 4/13/08
Let me begin by saying…. “with all the information that is available on the internet about everything and anything-- I regret not doing research about this hotel!
THE CRESTWOOD SUITES/EXTENDED STAY HOTEL near U.C.F. IS A DUMP! IT IS A PLACE WHERE PEOPLE STAY IF THEY DON’T KNOW ANY BETTER OR DON’T DO RESEARCH, (LIKE I SHOULD HAVE)!! On April 11, 2008, I needed to find a place to stay near U.C.F. I made internet reservations for a 2 night stay. When I arrived at the Crestwood Hotel, I was tired from a very long drive. All I could think about was just being able to take off my shoes and try to mediate my headache away. Upon entering my 1st floor room I noticed a mild musty odor. The air conditioner was on and its motor was loud, the refrigerator also was loud. Within minutes of me sitting down, I heard these hard thumping sounds coming from the ceiling. It sounded like someone was jumping from a chair or bed onto the floor. This stomping wasn’t coming from just one spot, it was coming from different places at the same time from the ceiling. At one point, I actually thought that someone would end up falling through the ceiling. Finally, I couldn’t take it anymore and I called the front desk. A young man answered and he sounded as if he wasn’t surprised about my complaint. Oh, let me also tell you… minutes prior to my phone call to the front desk I saw a young boy throwing a couple of rocks toward the window above me. This young man who worked at the front desk has no ability to deal the paying public. He must be someone’s relative to work at this hotel. Because his attitude toward my room situation was very passive and slow. After he left, nothing changed. The stomping continued. Now, to add insult to injury…. As I am trying to fall asleep, the room next to mine is holding some kind of drunk vulgar language summit. I could hear everything as if there were no wall to separate our rooms. This lasted until 3am. All night long you could hear people cursing in the hall way and acting like fools. The exit door would open and close loudly each time. “ABSOLUTLEY NO SECURITY, ANY ONE COULD COME AND GO INTO THIS HOTEL.
Finally….To make a long, sad, angry story short. My second night was even worse. The stomping on the ceiling continued and around 2am the room that was next to mine was again having a loud, obnoxious gathering. THE STAFF AT THIS HOTEL IS VERY UNPROFESSIONAL.(SMILING AND SAYING YES TO EVERYTHING DOES NOT GIVE THE STAFF THE RIGHT TO THINK THAT CUSTOMERS ARE STUPID) THEY DO NOT CARE IF YOU COME BACK. YOUR COMFORT AND SAFETY IS NOT IMPORTANT TO THEM. THE PEOPLE AT THE FRONT DESK WILL ONLY SMILE AT YOU WHEN YOU PAY THEM AND THEN WHEN YOU LEAVE
“DO NOT“… I REPEAT….“DO NOT GO TO THIS HOTEL“.