VIK Hotel Arena Blanca All-Inclusive Resort, Punta Cana

I would NOT recommend this hotel. First, the reception employees are NOT helpful. I had to argue w/them to change my room - they gave me a bed w/2 twin beds pushed together for 2 people. There are no clocks in the room, the bathroom door has a window, they don't even carry the local beer - Presidente. There is no coffee machine or iron in the room. I could say more but suffice it to say - I will NOT return to this hotel.

From day one, we had nothing but problems. Even at check-in, we were told that they did not have our reservation. After a few minutes of searching, they found the reservation, although they had spelled the name wrong. From there, we were given blue wrist bands which we were told we had to keep on for the entire stay, but were never told why. A very brief overview of the layout was explained, but it seemed that they didn't care we were there and weren't even welcomed. We were checked in by Johan who was very rude. He even laughed at us when we asked him questions. No one on the staff wanted to help us. We were either made fun of or ignored completely. Once we got to the room in Building 3, we were even more disappointed. It was wet and smelled of mold and mildew. However, we figured that since it was so humid we should expect it. Beware...the mildew, musty smell never goes away and your room is never fully dry. Throughout the whole stay we encountered more problems. There are spiders all over the room, the food is awful and looks like they re-use the previous day's food everyday at the buffet, you are constantly harrassed by people wanting to sell you a timeshare to their sister club, Cayena Beach. Relaxing afternoons at the beach are not possible for this very reason. It seems every 10 minutes someone wants to sell you either the timeshare or an excursion. (Avoid Pedro; he doesn't give up.) I finally had to resort to being rude and telling them to leave us alone for them to finally get the hint. The sheets and towels have stains on them...all the time. Even after the morning "cleaning", your "new" sheets have stains on them as well as the comforters. On the 4th day, we noticed a piece of paper slipped under our door informing us that the next day our room would be fumigated!! This was when we snapped. We went to guest services politely explaining all of our problems and were directed to the night manager, Ricardo, who could have cared less that our stay was less then perfect. He did call the cleaning staff to tell them to bring us new bedding, towels, etc. We were also told that their washing machine was broken as well. Which means, NO ONE at the resort was getting clean linens, and they had no time frame on when they would have a new one. After returning to the room, our "new" linens were still stained. Upon telling him about the bugs and spiders all over the room, his response was "This is a tropical climate, you should expect to have bugs in your room." The beer is watered down, their version of orange juice is really something that tastes like watered down Tang, the meat in the Italian restaurant tastes like taco meat (which also gave my fiance' diarrhea later that evening), the gift shop and mini market are over priced (a small bottle of Tums costs $14), remember to bring pants if you want to eat in any restaurant besides the buffet (they won't let you in which led us to buying a $50 pair of pants at the gift shop), the art/jewelry vendors will gouge you (after buying a $60 necklace, it broke in 2 hours, then 2 days later we noticed the very same necklace in the gift shop was $15). The last day of our trip, we were called to set up a time for them to pick up our luggage to take to the lobby. No one showed up at our scheduled time. We waited for 10 minutes, then finally decided to take the luggage ourselves. No one at check-out asked us if we enjoyed our stay. In fact, it seemed like they wanted us out of there ASAP. The ONLY saving grace for the resort is the fact that the beach is beautiful and one gentleman named Eddie in the "El Bucanero" restaurant that is friendly, kind, and helpful, and who truely wanted to make sure your needs were met.

This was the worst resort we have been to in Punta Cana. The food is just awful and recycled from meal to meal. The drinks are watered down. The entertainment is non exsitant. The place is boring. I would not recommend this resort to anyone. Look elsewhere, there are many other really nice places to go in Punta Cana.

We hastily booked the Cayana Beach Club, which is the sister hotel to LTI. We were first worried after reading reviews, but were pleasantly surprised. The service was excellent and the resort was very clean. Bring mosquite repellent and sun block. It is expensive to purchase over there. We really enjoyed the food, drink, and activities offered. We are looking forward to a return trip. I would recommend for families.

The alcohol that is used in the drinks is called Normandy, and it is the cheapest liquor I have ever had. They offer name brand liquor at the lobby bar, but you have to pay extra for it. The a la carte Itailan restaraunt that you have to make a 'reservation' for, is a menu with only Pizza on it.... The a la carte seafood restaruant, they have 2 menus, one you have to pay extra money for, the other is included and the only items on that menu were a chicken dish, pork chops, and one kind of fish. We didn't even bother to go there. The wine they served was awful, they added either fruit juice or water to it. The draft beer tasted like they added water to that too. It was very deceiving. The beach was nice, but very crowded, we had to get up at 6 AM to get chairs for the day. They had a jacuzzi at the pool, but the water was colder in that than the pool, that was strange? We wouldn't go back to this resort.

I thought this place was amazing. The staff were all really friendly and kept you busy if you wanted with activities during the day, the poolside area was fantastic, really clean, the location of the rooms were great, all surrounding the pool area so it never took you long to get anywhere whether it be the pool or resturant. The food was really good, sometimes it lacked variety but generally it was very good, especially the different counters such as the chinese and italian. The al a carte resturants were also good, though I must say I prefered the buffet. The beach was kept lovely and clean and so were the rooms, however sometimes the maid would arrive at the rooms rather late which disturbs you if you wanted to get out of the midday heat. All in all I had a great holiday and would reccommend this place to anyone

when I went to LTI hotel it was great.Their was not alot of rain a few drops here and their but I managed.The food was the only problem about this hotel.The FOOD WAS UNCOOKED.the meat was uncooked.the spaggetti was uncooked the sauce was evertthing.insted of going their go to other reasurents.the entertament was very good I enjoyed it.their were many Germans,Itlians and Frech their.I think I was the only American their.So people go to LTI HOTEL AND ENJOY YOURSELF

The Hotel staff was very courteous and helpful. The beach and pool areas were nice and clean. They offer a variety of shows for night entertainment good for all ages, including typical music, comedy and karaoke. Thumbs up!!!

LTI beach is beautiful.. the people are great.. the staff is very good.. the night life their is excellent with the diskotech they have and the night shows everyday something new... always clean.. amazing place.

we went to the lti on feb 28 for 7 days, we thought it was a very nice hotel, the beach was amazing but the food was a bit lacking for variety and you really had to find a great bartender (felix at the pizza place) was a great bartender but overall it was a great experience.