The Lodge at Kennebunk, Kennebunk

My daughter and I have been staying there for years. We've had a few problems with broken appliances, light fixtures, etc. We had a problem with a smoke detector chirping all night! Those type of problems just pop up and there isn't much you can do about it in the middle of the night. Last year there were guest smoking in the room adjacent to us- the smoke came through to our room. It was awful. I spoke with the staff the next morning and they promptly took care of the issue. They spoke with the guests, fined them (the motel rooms are ALL non smoking rooms) and used a special air freshener in our room to take away the smoke. The only disappoint that we really had was that for the last 2 years there has been an issue with the pool's filtering system. The water was dirty and green with frogs swimming in it. Hopefully this year the problem will have been fixed properly. Overall, the place is CLEAN, the staff is FRIENDLY and very HELPFUL and we plan to continue to stay there in the future.

The only good thing about the room was the price, and I guess you get what you pay for!! Went to turn on the air conditioner and noticed that the filter was completely blocked with dirt. Then went to use the bathroom and the window in there was broken and held together with duct tape!!! so I didnt want to open it any more than it was. There was sand all over the bed!!!! And also, when I got in there, the last customer left a bag of bath toiletries under the bed, so how good did they clean the room before we got there????? I could see the bag when I looked down. And to top it off, they said that breakfast was served at 8:00 a.m., so my husband and I got there at 8 and the woman was just getting in and was rather Snotty and very Rude when she asked what we were there for. She said "Are you checking out?" , we said yes, and then we said that we were there for breakfast and she rather rudely said "Well, I just got here", "just wait, I need to set up"!!!!!!!! Well, needless to say, we just got out of there and went out to breakfast. Never Again!!!