Mainstay Kannapolis
Location was convenient; easy to get to local restaurants, shopping, and interstates. The front desk attendent was very helpful in printing maps and directions for me.
However, the room, especially the bathroom, was not very clean. It was obvious that cleaning attempts had been lax for some time; the grime was not the result of a short-term problem.
Additionally, the bed was the worst motel/hotel bed I've ever experienced, especially the pillows (like sleeping on golf balls, that lumpy!). I asked three separate times for pillows over the course of three days and was refused every time.
Having said all this, the motel was booked solid for the weekend, which could explain some shortcomings. Any service business, though, should be able to accomodate the guests for which it has agreed to provide service.
This stay has convinced me NOT to try Mainstay Suites again.