Comfort Inn and Suites Lookout Mountain, Chattanooga

When I got to my room it looked like it hadn't been cleaned at all. The sheets were dirty and dingy and the pillows smelled really bad. When I told management about it they called me a liar, put clean pillow cases on dirty pillows and said "there". I had to go buy new linens, pillows and anti-microbial fabreeze just to feel comfortable sleeping there.

They charged us 169 a night for a suite but were offering people who didnt make reservations and came in off the street 115 a night. The table in our room was broken also so we we removed it and placed it in the hall, where it stayed for 2 days, and when I brought this to the owners attention he blamed me and my family for breaking it. We just informed them so that no one else would get hurt because it fell on my foot. I guess the owner blamed my family for the table because he thought that I might sue or something. There were a bunch of fruit flies also, which weren't really a problem, but I will give people a honest and thorough review. I have never given a review for a hotel before but I would not want anyone to go through what we went through. I didn't ask to speak with the manager/owner in order to try to beat him out of anything, but I did ask for a rate reduction. The only reason I did was because of them offering the same room for 115. Thats a 55 dollar difference. I was offered a 10 dollar a night adjustment that I turned down after being accused of vandalism. I wouldn't stay in this hotel again even if they payed me. I earn my money and it is worked hard for and I will not pay someone again for meager/undesirable accommodations. I am giving you fair warning. Don't stay at this hotel. You wont have anyone to blame but yourself if you do. You were warned.

Stayed there for business in mid-January of 2008. The staff was excellent. The room was OK but got the job done. There is nothing special about this hotel, other than the great service from the staff. If you want a good meal, there isn't anything good within the vacinity of the hotel, other than fast-food places.