Staff ruins the resort
This property is located in the mountains which are beautiful in the fall,spring, and summer. That is about the only good thing I can say for Apple Mountain. The staff is terrible. The salesman are rude, aggressive, and dishonest. The difference between what we were told when we bought and how it was when we went to the resort were like day and night. Getting back to the staff, with the exception of one man, everyone we dealt with on our three visits there were rude, inconsiderate, and dishonest. The front desk staff are more concerned with their coffee and laptops than with guest. Don't even bother talking to them if you have a problem, they become quite sarcastic and unwilling to assist. As for the property itself, there is not much to do other than the golf course. The pool is standard (but we have yet to see it open). The playground old, the fitness room has several damaged or broken things (and there aren't that many to begin with). The putt putt is ok. My son liked to watch movies in the big movie room but was disappointed because when he asked about the popcorn (that they are supposed to keep for the kids) he was told it was gone and they were not making anymore. There is a disk golf game but you have to rent the disk. There is also a fee for the tanning beds which are in the fitness room that is free. The horses are very old. I didn't think they were going to make it thru the thirty minute ride. We asked for an hour ride but were told they didn't have the time for that.
The rooms are small and each time we have been there the faucets have leaked, not dripped, leaked. There is alot of mold around the tile work. On our first visit there was poop on the bathroom floor. On our third visit there was poop on the balcony. Remotes for tvs never work. Don't take the sheets off the bed, you will be shocked at the condition of some of the mattresses. When complained about the smell of smoke the front desk manager said "I can't go to your house and tell you not to smoke just like I can't tell people here not to smoke in their units. I will send housekeeping with some air freshner." Just another example of rudeness.
The only reason we purchased here was so we could become RCI members. If not for that it would not be worth the trouble.