Palais des Roses, Agadir

We went to Palais des Roses on July 2007. We stayed for a fornight and had one of our best holidays yet. The hotel was fantastic and the people very friendly. The staff were wonderfull. I honestly can not say I had anything bad to say about this hotel till four days before we were due to leave and the holtel lost our laundry. Instead of helping us two members of staff were very rude and refused to help in any way regarding our missing laundry. It was a shame this happened but I can still say it is worth staying at this hotel. I hope these staff members have learned more people skills or they will take the hotel's good reputation down. Any way on the whole I do recommend Palais Des Roses as a hotel to stay.

Beautiful coast line wonderful sights but be prepared.The hotel is amazing but watch out for hidden suprises.The taxis outside the hotel will rip you off at any given chance and the concierge only send you to the places where they make a commision.In fact if we had listened to the hotels advice all the time we would never of experienced any of Agadir at all because they just want you to spend all your cash there. Also you can find far cheaper accom' else where.

We found the room to an acceptable standard however I would best describe these as �tired�. We experienced problems with noise from the room above and complained due to the constant disturbance. After one terrible night, we complained and received a hostile response. My fianc�e was so upset with the way that the cheif receptionist spoke to her, that we made a complaint through our rep from Safari tours. We were expected to move rooms and were given a poor alternative. It was an unusual approach moving the guests who were inconvenienced. The food in the buffet restaurant was overall not pleasant. We constantly had upset stomachs and finally decided to use the A La Carte restaurant. This was a good move and proved excellent. The resort and weather was lovely however I think the hotel has a long way to go to cater for 4/5 * guests.

Palais was average but definitely not 5 star. It could be a top resort but they are missing many key elements. The common areas are pretty but tired. The pool areas are lovely but again, in need of new chais, umbrellas etc. The rooms are musty, dark and in need of updating. Our bathroom (both that we saw) were mildewed. Most days, our room was not made up until after 16:00. Many of the towels are old, as are some of the robes. The food was decent- especially if travelling with kids. The concierge may have well been non-existant. On the half dozen times I used them they either could not help with the simplest things or gave me wrong info. Ask the doormen of the bellman- they had the most accurate information and were helpful and friendly. While we enjoyed our stay and everything was ok, I was not everwhelmed with the hotel. There must not be much competition in Agadir.

We went at Easter (2007) and found that the hotel was indeed very imposing and cost us 15Eu to get there from the airport by taxi. The hotel is located a long way from the town of Agadir and is VERY exposed to the wind--so much so that the parasols, tablecloths and sometimes the tables just blew away. The nights were freezing cold and the hotel heating was never switched on, it just blew and made a noise. There was never any hot water, not even tepid. I called reception and they sent up 2 men with spanners who just dirtied the bathtowel and went away! There was a problem also with the drinks situation. The hotel prices are ENOURMOUS so we decided to visit the local supermarket (magane) which is a long way away--dont even believe the hotel when they say 15-20 minutes, get a red 'petit taxi' and if you want alcohol (which we did!) then take your passport as you wont get any at certain times without it. On that subject, the hotel did not have any draught beer although it was on their menu, the Iberostar next door did have! otherwise you will pay �3.00 for a very small bottle of Flag special which is around 50p in the supermarket and the wine is so expensive, we only bought 1/2 bottle at the hotel on the first night. This was the only night that we had any entertainment with a 'belly dancer'. My advice would be, book a hotel near the town, it is really quite OK there and has much less wind, lots more choice, and equally nice beach and much cheaper. Those large hotels are a rip off. If you do go on a tour to the anti-atlas mountains and Tizmit, there is a waiter at reception (ask for the Irishman) who will give you a good deal via his brother-- it cost us less than 1/2 the hotel price and we had a personal mercedes!. Also whach out for taxi strikes (graves) and religious holidays or you will be stuck in the hotel.

Palais des roses seemed like an enchanting place, until we got there. Our pre-reserved beach view was "unavailable" so when we arrived at 2 AM we had to sleep in the lobby. After 1 hour of discussion, miraculously the room was available. Hotel staff is unfortunately not honest and no service will be gotten if a) you're a women b) you don't keep on paying. the nice part was the pool, the spa, and the garden.

This is my number two hotel in Agadir (where I visit 12-15 times a year on business). The hotel has a great location, right on the beach. The rooms are very nice although the hotel is starting to show its age a little. The service is excellent as are the restaurants. It has a better location than my favorite hotel, the Atlantic Palace, but the hotel is a little more run down inside. It has a very good business center with high speed internet access where you can also connect your own laptop. Certainly still worth the money, it has a great thelasso therapy center. I highly recommend it if you are wanting to spend more time on the beach. You won't be disappointed.