For a business stay or a few days relaxation, the Carlton Hotel is ideally situated in the Heart of Tunis, very near the Mdina (old city), and the Tunis theater. The business & bank district is just steps away from the hotel. Our shuttle can take you to the airport in less than 10 mn. If you wish to come ... More
Carlton Hotel Tunis
Property information by WorldRes.com
For a business stay or a few days relaxation, the Carlton Hotel is ideally situated in the Heart of Tunis, very near the Mdina (old city), and the Tunis theater. The business & bank district is just steps away from the hotel. Our shuttle can take you to the airport in less than 10 mn. If you wish to come with your car, you can park it in our private parking (a privilege in Tunis downtown). 82 quiet, comfortable, air conditioned guestrooms and two suites, each with satellite TV, direct int'l telephone, and fully equipped bath rooms. Aside our restaurant & cafeteria, you will certainly appreciate our 1000 sqm shopping center situated on the ground floor, the hotel has a unique cachet, it was built in 1926 and fully renovated in 1994. **Please note that by Law Tunisian unmarried couples must stay in separate rooms; the hotel won't accept the booking otherwise***
I have never felt compelled to write a review about a hotel before, but a physical threat on my safety by hotel staff compels it.
After speaking with the manager and exiting the hotel I was physically stopped by 3 Tunisian Carlton Hotel employees. My calls for police went unheard.
One of the men took my bag and the other 2 physically escorted me back into the hotel to extort cash from me.
I had already paid for my room online and had a receipt to show for it. I had spoken with the manager, Anise a tall kind dark skinned man that had offered me a refund. The workers were apparently unable to reach the manager and would not let me leave the building without paying... cash for a room I had already paid for.
I had previously complained twice to the manager Anise about the TOTAL LACK OF INTERNET SERVICE despite every piece of promotional material talking about their internet service. He promised me that their service would be functional in 1 hour and it was not.
Speaking with people informally, this hotel has not had internet service FOR WEEKS ! It was their understanding that the hotel has not paid it's internet bills and management is apparently hoping that people won't care.
In addition, their breakfast is unsanitary. All I've eaten in the past 12 hours has been their breakfast. My stomach and bowels are in significant pain with significant diarrhea all day long. I believe it was the juice made from concentrate with non-bottled tap water.
Problems with this hotel....
1) Physical extortion by hotel staff
2) Breakfast causing all day diarrhea
3) False advertising
4) Management dishonesty towards guests
5) No Internet Service
Do yourself and your family a favor, stay away from this horrible place.
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*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.