Oceanana Family Resort, Atlantic Beach

First, the name resort is false advertisement. They call themselves a resort because they have a big playground and a pool. They just happen to be beside a 900 ft fishing pier that is under different management from the hotel. They do give free access to the pier. However, the daily fee for the pier is only $3. What a discount. (thanks...I would've given you the $3 back to fix your so called suite.) They charged our card before we checked in therefore we couldn't go anywhere else when we noticed that the room smelled like burned bacon, the undecorated walls look like barracks, and they only have one central unit of air conditioning for the whole building. We told the front desk we were hot and they suggested for us to open a window and come by the office to pick up a fan. That infuriated me! We paid $144 for a suite and we were told to open a window?! Not only that we had 2 small infants and a toddler to keep safe and away from the night air. I complained the next day at checkout and they did absolutley nothing for us. They implied we were lying and told us we should've checked out in the middle of the night with no money and nowhere to go with infants and toddlers. I asked to speak to the owner and the owner finally called me today 5 min after I called to speak to him. He told me I was ridiculous and he doesn't agree that I shouldn't recieve any refund. This sleezy cheezy motel would be okay if they charged maybe $60 for their suite. Then, I wouldn't expect as much.