If everything works out, this could be nice...
By A Yahoo! Contributor, 7/4/08
Airconditioning didn't work and the suite temperature was 30 degrees Celsius! The hotel staff told already three times it was fixed but nothing ever happeded. In the last day they admitted it is not working, but we only gave us 10% discount on the price. This is definitely not acceptable way to manage problems with hotel customers at ~300euros/night price level.