The staff discriminated against me based on the color of my skin. They told me they had a special room for my kind (the closet). They made me pay a ... more
I have nothing but good things to say about our experience. Our room was comfortable and clean. The workers at the front desk were very helpful. Our ... more
Hotel is dirty, old, noisy. Hotel heating systems were making noise, and couldn't get any sleep. Hotel bathrooms were ditry and soaps were made in ... more
I stayed for 3 days and the stay was great! The bed made me feel like I slept on a cloud! I will visit again when I am in the Des Moines area. I work at ... more
This hotel has character. It is located right in the heart of downtown. The coffee shop on the main floor reminds one of a great 50s diner. The bar on ... more
Their new look is amazing! The staff has always been excellent, especially those managers. I, and could be speaking on behalf of many other guests, feel ... more
Your hotel was very clean, and the staff helpful both at nite and during the day. It was good to see smiles from the staff. We were happy with the ... more
It was extremely clean! The desk clerk had wonderful customer service! The room was in perfect condition when we arrived! The continental Johnny's ... more