Front desk staff is rude, wouldn't not even try to accomodate me. When I asked about if they had a crib to put in the room, the guy I spoke with had no ... more
I LOVE YOUR FOOD IN THE MORNING, THE ROOMS, AND HOTEL IS ALWAYS CLEAN, YOUR SERVICE IS GREAT. TELL THE LADY THAT BRING OUT THE FOOD IN THE MORNING TO ... more
1) Said had a shuttle bus to pick up us at the airport. After calling them and waiting almost an hour. I called back to say we were still waiting and ... more
The front desk people were very hospitable and educated(they were not rude at all!). The place was in a fantastic condition. Although the location of ... more
My wife and I were in Miami to attend a wedding at the Ritz-Carlton on Key Biscayne, and we chose this hotel because of its proximity. Our stay was ... more
The hotel needs work. In fairness, there was a hurricane (Wilma) in the area 3 weeks prior to our stay. The staff however were disinterested in their ... more
Great Location,few steps from 826.Very clean, completly renovated,friendly staff,comfortable rooms(queen or King beds) with enough space for the ... more
The room is fine with basic furnishing. The service is a bit poor. There is always nobody at front desk. The room is noisy caused by the poor maintained ... more
I liked this place because the location was awesome for where are trip was. the accessibility was great. A place for your car that is close to your ... more