Hotel Seagull, Cox's Bazar

We're missing you very much, our time spent in Seagull last march, was incredibly pleasant and interesting, thanks to everyone who worked hard to make us that happy! Hope to be back soon Thank you seagull for beautiful holiday. you are the best

In a perfect position, very close to beach, the hotel have all what you need. Is clean, is cheap and have a very friendly staff.The breakfast is good.Our room had a fantastic view.I wouldn't hesitate to stay here again.

I was on an all inclusive holiday with my sister. Seagull Hotel has an ideal location. The hotel facilities are truly superb and the food also testy. There are 2 wings to the hotel and we were lucky to get a sea view room. A lot of places to walk in the evening and relax, the room was comfortable and had a great view, housekeeping staff are acceptable, location is unique, swimming pools is great, Entertainment was very good I am a regular guest and each time I visit the hotel I find it different.

last month (Oct 2011) i had visited seagull. and its disappointed me. i had visited this place many times. day by day its loosing its quality. every time i find new personnel whose are completely unprofessional. they also don't know how to behave with a repeat guest. amazingly i found a lots of bug in their room and they are not serious after complaining about this. Housekeeping and room service department is full of ass including their managers. they know nothing about five star service. but they should think that now people have choice. there is two more five star hotel at that area. and they are with highest facilities. so, seagull should be very carefull to serve its guest. otherwise they will have nothing to do except memory recall.

Hotel Seagull didn't even bother to offer me their hospitality. Earlier in September 2011, I have made reservations for 5 deluxe double sea-view rooms in this hotel for the period Dec23rd-Dec 26th and received confirmed reservations. I called them on 25th October requesting for extra rooms . When I called, they had the nerve to tell me that "Our computer crashed and we have lost all information, hence all reservation has gotten erased. Now we have already taken new bookings and at time time a company has reserved the entire hotel". When I asked what happens to my booking now as I know I won't find rooms in other preferred hotels at this time as Dec 23rd is a rush time, Seagull answered "we don't know". No alternatives, no apoloigies, no compensations offered whatsoever. Our group comprises guests coming from abroad and other parts of the country only for the trip as this is was a big family meet and all other travels related to the has been finalised. I strongly feel that they are lying about their computer crashing as i have found out that a large pharmaceutical company has reserved all the big hotels in Cox's bazar during that time so Seagull didn't want to miss this opportunity of going fully reserved by a single organisation. Seagull's utter UNPROFESSIONAL ISM, IRRESPONSIBILITY and INSINCERITY has again failed me to have any trust, customer satisfaction or honesty from any service provider in Bangladesh, esp. tourism. With this attitude, I'm afraid that only by building hotels and not providing the soft services, we cannot expect the tourism industry to grow much when this is the service quality of the so-called "BEST" hotel in Cox's Bazar. I travel the world from my work and even famous 5-star, 4-star hotels have put me up at higher graded rooms at the promised lower rate rooms that I had reservations as they messed up the booking. I know expecting that kind of service is still a dream in Bangladesh, they could at least inform us that they are cancelling our booking, so we have to make other arrangements. At this point, I'm outraged. Found this place to vent out. Funny there isn't any place to complain even. I suggest make sure you carry your camping gears with you if you have reservation at Seagull.

In fact In 2077 I wne tot Sea-gull hotel toatl 7 times and if I'm ableto go again I'll stay@seagull. Good sides are: security, environment, food quality (breakfast is average). If you wanna compare with a five star hotel then definitely it is not as per price. A five star hotel price in Cox.s Bazaar should not be minimum $55. But the service, location & security is good. may be they have lack of professionalism but not bad the hotel staff are. Once I've a serious problem with one of the booking staff, as he was not polite at all. However while I arrived in the hotel & asked to meet him he was so sorry for his attitude. By the way till then in Bangladesh there was no study major hotel management . Thus it can be over looked, But I can bate you if you travel with your family then seagull is the most comfortable.... However I'll ask the management team of the hotel to make the hotel staff more polite. Because If I get any hotelwith the security & environment I'llnot board in Seagull because of their staff...

A hotel with conjusted rooms. Over priced with lousy service and poor standard. Very disappointed during my last stay so decided to find other accomodation during my frequent visit to Cox's Bazar. One of the will be Mermaid eco resort and the other one newly opened Long Beach which has just opened, yet to try.

5* rating hotels does not need to have a super beauty. The clasification of a 5 star hotel lies benieth its Quality service, quality enviroment, Quality approach of staff, Quality food and catering, Quality Lighting, Quality checkin and check out process, and quality arrengement as promises. Considering all, Seagull is average 3 star hotel. It has every arrangement as a 5 star hotel. Unfortunately they are not as good as 5 star. To improve management needs to make few visit to some worlds top hotels and compare their service with their's. It is not a small hotel. Some HYAT Hotel in few part of the world is half of the size of Seagull. They still considered as 5* hotel. Also Seagull's staff needs to improve their dealing and communication with guests...They have to remember that gold quoted metal is not gold as a metal.

This is definitely not a 5 star hotel.I have never been to a hotel which charges its guests for the swimming pool.Breakfast was chaotic with instant make your own coffee.The bar,hidden up back stairs,was inadequately stocked eg. gin but no tonic.

not realy,however location is great,Iwill never visit this hotel ,I wonder howcome they claim that they 5 star hotel indeed it should be 3 satr