Nova Court, Yellowknife

Staff at the front desk was very nice. Rooms are very clean now compared to a few years ago.

This is going back 5 years...our daughter needed emergency surgery and we were at the Nova Court for the better part of a week. We couldn't have asked for a better place to stay. The rooms was always clean. The service was wonderful and the staff went out of their way to make sure we were comfortable. We would highly recommend this place to stay.

After receiving a call back from the general manager (Darin), to complain about their front desk staff, he sounded like he is backing up his staff up and making it sound like it is your fault, I recommend to all not to stay at this Hotel. Needs professional quality team building for this staff of Nova Court, will be writing a letter to the head office.

arrived to the room to find the bed sheets not changed. ended up sleeping on top of the bedcover. quite a dirty place. front desk people were nice and cheerful but the housekeeping is deplorable. I'm glad I don"t have to pay for the room (the complany pays) because I wouldn't give them a dime.

Unfortuneatly I am forced to stay at this hotel once a month due to my company paying. This is by far the WORST hotel I have ever stayed at.The suite I booked had rotting garbage left under the sink.The couch was so dirty I had to buy a fleese blanket to cover it so I could sit down.The thin walls and noise is horendous.This place cannot call itself a "hotel" and I would not recommend the place to my worst enemy.Every month it was something...broken ice machine,broken pop machine,NO SATELLITTE for weeks on end...no air conditioning,broken screens on windows that open up to the road,people walking by and looking through the bottom floor window of your room. What more can I say but DO NOT STAY IN THIS DUMP!!!!

I stayed in room 123 wow i never had my room cleaned in days i was on medical but i asked for my sheets changed one day the maid looked so upset , and my bathroom has not been cleaned in weeks , i will never ask to stay there again it mad me sicker awful place to stay when your sick dirty room ever !!!

I really enjoyed the great service they provided. the staff was really great and the rooms were always nice and clean when my family and i returned.

After 5 days of no,none,zilch room cleaning.I stayed for 2 wks at this hole in the wall place.The last wks was gross!!!!! for 5 days my laundry(towels),bed and garbage wasn't cleaned or removed.Can you imagine 5 days!!!!! I finally had to check out.So beware before you check in I'm telling you.Nothing from the manager(Darin)he told me to use a full towel as face cloth.The garbage in the lobby and outside was overflowing with garbage,This is how they want to promote this place.If you have a chose book a room at a different hotel, anything is better than this dump....

i stayed at this place for 2 wks and it was good for the first week but then the room wasn't cleaned or looked at for 3 days.And I complained everyday about no clean towels and that the garbage started to stink up the room.when I went to get some clean towels I was given one and one big towel to use as a face cloth by the manager himself.And I had to finally take the trash out myself.If I have a chose I would not stay here again