terrible experience
By A Yahoo! Contributor, 5/30/08
I stayed at West Tower and the fercilities were very poorly maintained. Water pressure (14F) was week, drained slowly as if the sewage was blocked; toilet seat didn't fit. It took me almost two hours only to check in due to what they said a computer system down, and it was arrival at 11 pm and into the room at 1 am. The staff or managers seemed to take it as a matter of course, they didn't offer any help during the waiting, and they never apologized. Not a word.
(there were about 10 guests waiting at the time). And there were micellenious mistakes, such as, if I did not insist the taxi charge was already in the bill, I might have had to pay twice.
In a word, this is a stay full of anxiety and unpleasant experience.