Hyatt Regency Denver, Denver

Enjoyed the comfortable modern room, views were awesome. Location was very convienent for downtown. Gym was great too.

Was there for a large convention. Every consideration was made to make our stay a true pleasure in a beautiful, relaxing setting. Great banquet service and meals....our room was so beautifully appointed. I will definitely go back

Reserved a King Size Mtn. View Room two months in advance of our stay for an annual conference - eended up in a two double room overlooking a construction site with a wonderful view of the smog over south denver. So much for mountains. Final straw was a bar waitress that stiffed us for $5.00 on a $10.00 bar tab. When I asked the bar manager about it, he basically called me a liar, until I pointed out the two witnesses at my table that saw the entire chain of events. He then remitted the $5.00 begrudgingly. We left the conference early and checked out. We will not go back, in fact, in April, when we have our regional conference, I will tell all 350 attendees to avoid this Hyatt at all costs.

This hotel and location was best suited for my trip to Denver. The 24 hours exercise room, indoor pool, and outside hot tub with a fantastic view of the mountains was worth breathtaking.

I had a very nice experience at the Hyatt regency. The people were nice, the room was adequate and the facilites were what you would expect from a nice hotel. My problem came after checkout. It is clear on check-in that your credit/debit card will be billed an extra $100 to cover incidentals. It is also clear that the hotel will release those funds once you check out. When I noticed a day later that my account had not been credited the money I called the hotel. They informed me that they release the money immediately but that most banks take 3-5 business days to refund the money. I simply suggested that they add that to the information at check in. To let people know it could take a few days. So that they dont count on using that money for things like feeding their children, getting to work, or eating lunch. The first response i got was that at check in they inform you of the hold. I agreed that it was listed, but that i thought somehting more should be done. The response was...."(sigh), well sir, i will note your request".... So keep in mind two things. If you need your money the week after your stay, use a credit card and not a debit card. If you have a suggestion, don't bother because that is the way it'll be treated, like a bother...

the hotel was great. the room was great. the food was great. the pool was great. the service was great. i would stay here again.