Glenwood Canyon Resort, Glenwood Springs

I've been camping in Colorado for over 25 years and I will never, ever return to or refer anyone to the Glenwood Canyon "Resort" (ha!.) Our campsite was barely large enough for our tent and one camp chair. The train comes through every couple of hours and is so loud that you can't hear yourself think. The staff doesn't care about customer service or customer loyalty. The description that is provided of this place on their web site is completely inaccurate. Save yourself the time and money and find another place to stay! You'll be glad you did!

We booked what we thought was a 3 bedroom suite in a "resort". It was supposed to be handicapped accessible. Every thing about the ad is misleading. They were told we had 4 adults and we needed 3 bedrooms and that one of the adults used a walker. Two of the bedrooms shared a bathroom that was not big enough for a walker, their were no handicapped bars to hang onto, the one door kept slamming shut and the other door wouldn't shut all the way without slamming fingers, and the shower is not safe for older adults or handicapped people. The one bedroom has bunk beds which I'm sure are fine for kids but not older or handicapped adults. We had to take them apart so we could even use one of the beds.. They knew we were coming they should have been prepared and now the manager claims we put a hole through the wall when we took the beds apart and won't give us our damage deposit back. There is only one way to get the elevator to work going down and it is not posted. If you don't push the right button you will be stuck in the elevator. It won't move and it won't open. If you take a walk through the campgrounds, the sewer smell will almost knock you out. The bar and grill was open for about an hour the four nights we stayed there. People beware...don't stay at Glenwood Canyon "Resort". There are no refunds and they will try and nail you for damages so you won't get your deposit back! We definitely will never stay there again.

Small cramped camping sites, about 15 ft. apart. Railroad tracks directly across the river; 4 trains ran during the night! They advertise wi-fi, but it doesn't reach the campground. You have to go to the very loud bar and grill to use. When I saw the place and asked for my money back so I could leave, they refused. The manager was very rude.

Lets start with the good. The view is amazing, however....the RV site on the lower level are VERY TIGHT! You would have more room if you camped in a parking lot. The bathrooms are not secure with windows that have no latch...so anyone can look in. But the worst is the train that goes by and applies the brakes ALL NIGHT LONG! The campsite is located along a bend in the river and railway so the SCREECHING happens about four times a night! When I talked with the management about getting a refund for the rest of our stay I was threatened. Too end on a brighter note we did find a great camp ground in Carbondale, CO.

The location is great, but thats about it! We camped there in a 17' hybrid trailer and the full hooks up were impossible! They hook ups are VERY poorly layed out, the electric is at one end, the water in in the middle, and the sewer is at the other end, so you must chose which hook up is more important unless you have very long cords and pipes. The wifi doesnt work very well and the bathrooms are not very clean. Their ad is definately false advertisement! Would not stay there again..too expensive for what you can use!

We arrived at the campgrounds very late Friday night and our first impression was claustraphobic - we have a very small pop-up camper and it took a number of attempts to manouvere into our site. Saturday morning at about 4 a.m I was awoken by what sounded like a train ... and then again...and again...and again. I think within 2 hours 4 trains had gone past and each train hooted, had squeaky brakes, and shook the camper. Saturday morning we finally got a look at where we were and were appalled to find we were practically camped on a railway line! My husband went to try and get another campsite and was generously offered a cabin - for the difference between what we paid for the campsite and cabin rental i.e. the full cost of a cabin. We decided to find somewhere else and discovered the promised WiFi (accesible from every campsite) was non-existent. I'm an online student and it's essential I have an internet access which was one of the reasons we booked this campground. We eventually checked out early Saturday afternoon - after three more trains had screeched past. We also discovered the refund policy which was never disclosed to us when booking i.e. no refunds. Ever. The same applied for our prebooked rafting trip. I am not a snob camper but this was the worst campsite I have ever been too.

I had to cancel my trip because a family member was deathly ill. The manager was rude, cold and condescending. He charged me for my entire vacation even when I gave 24 hour notice. This place is not interested in their customers-only their money.

Don't be decieved by the website. The Glenwood Canyon Resort is full of transient-looking shady guests. We were scared to go out of our "resort cabin". This overpriced cabin costs as much as our stay at the luxury hotel in Beaver Creek. Only besides the scary and loud clientele, there is no housekeeping, you clean your own place and all the appliances were broken or beat up. You end up being right on top of your neighbor and the Colorado River is very far from your cabin, it is only close to some tent campers. Even our river guide made fun of the fact that we were staying in such a locally regarded seedy place. Do yourself a big favor and stay elsewhere!! We checked out not only because we were scared, but also because of an emergency at home and there is no refund of your pre-paid bill under any circumstance. But we were willing to eat the $500+ to get out of spending the next two miserable nights there! Stay away unless you want to be overcharged to be very underwhelmed.