My room was apparently recently redecorated and painted. The bathroom had an elegent vanity and the shower was equipped with two adjustable shower heads. My room had a new air conditioner. The apartment sized fridge was more than adequate for cold drinks and micowave dinners. After a day at the state park beach (minutes away) I really enjoyed relaxing in and around the sparking clear waters of the swimming pool. Gulf Shores Inn is a great place to escape the summer heat. I'll be back!
I have stayed here before and was plesased. This time was much different. New management meant no service at all. I had to beg for towels and the room had roaches. I was told that i caught them on a bad weekend. I knew the place was old but had never had problems before. I always had fresh towels and the room was cleaned daily. Not this time. I recommend that these new owners take pride in their customers or they will no longer have them. I never saw a maid at all. I dealt with one Guy who informed me that they just didn't have time to clean the rooms because too much was going on. I don't care what is going on it is your job to keep your customers happy. I teach school and I don't have the option to go in and say I'm not teaching today because too much is going on right now. I am very sad to say that I probably will not go back due to the new owners and terrible service!!
after reading other reviews, we were skeptical...but we could only find room in this pet friendly motel when we were forced to evacuate due to hurricane Gustav. The rooms were fine. Seemed freshly painted and clean.
Tony and Pam could not have been nicer people and we were pleasantly surprised. We appreciate the fact that they were so accomadating when the comfort suites would not bend their rules on pets, even in time of desparation. Even my 12 and 9 year old girls were happy with our stay. Not fancy, but nice
For a family run hotel--- the staff was very friendly the bathrooms could use major cleaning--- mold everywhere caprpet really dirty--- needs to be upgraded and updated.
Would have been nice to have a few dishes -or at least some pits and pans.
The Holiday Inn Express and Suites, Gulf Shores is only moments away from the sands of Gulf Shores beach. The
Holiday Inn Express and Suites, Gulf Shores is located in the heart of all the attractions and businesses that ...
Located on West Beach, Crystal Towers is a 20 story Condo with an enclosed walk over to the beach. It
features two swimming pools, one inside and one outside with a full deck. The beautiful granite and limestone lobby ...
There are 128 full hookup sites which accommodate all RV sizes available at this luxury RV resort which features concrete
patios and barbecue grills at all of the sites. Amenities on site include an indoor, outdoor, and children's pools, ...
*Terms & Conditions: Savings calculation is based on Flight + Hotel vacation package bookings for a 3 month period for 2 adults with a 2+ night length of stay compared to price of the same components if booked separately during same period. Savings will vary based on origin/destination, length of trip, travel dates and selected travel supplier(s). Savings not available on all packages.