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Desert Rancho Motel, Bullhead City

1041 Highway 95, Bullhead City, AZ 86429 | (928)754-2578
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Reviews for Desert Rancho Motel: 2
 
 
 
 
 
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DESERT ROACHO MOTEL
By Tom, 9/15/10
First off the manager/owner Richard was kind on the phone as he told me nothing but false information on how nice his motel was. I had made reservations, (gave credit card info). When I arrived the clerk had no idea of the reservation. Which worked out better because he quoted me a room rate that was considerably HIGHER than his clerk charged me. So we paid for three nites. (cash) He had told me that they had remodeled rooms. The room was the WORST room I have ever stayed in. I would have ben better off sleeping in the gutter, because the gutter would have ben cleaner. The carpet was full of cigarette burns, it was peeling up as well not to mention my feet were black after walikng upon it. The bathroom was gross and barely cleaned, the window ledge had a huge amount of dirt and debris, the floor had other hairs from previous occupants, paint was peeling off of the walls, not to mention that the walls were full of dirt and other stains. The shower leaked. The room had a horrible odor of a smell I cannot explain! In the morning I went over to speak with the manager. I asked him a question about the amount he charged and wanted to make sure he did'nt run it thru the C.C. as we had paid CASH! As well as informing him that there were roaches, waterbugs and other things creeping around in the room. He prompty lost his temper and told me to " If your going to complain, then get the Hell out" . I gladly accepted his offer to vacate, as I wanted my money back for this repulsive room I had spent the nite in. The outside of the hotel has the appearance of that there are mainly undesirable people residing there as there residences (BBQ's out front of rooms, chairs and such). Richard was unprofessional in his attitute as well as abusive in his manners of the situation. His disconcern over paying tenats and monies paid prior for a three nite stay. He had put us in a situation that we had to go look for other rooms on a weekend that all of the hotels and motels were occupied. I was thankful I was able to find better lodging right next door for $10 a nite cheaper. This motel is the worst motel I have ever stayed in EVER! Then to have to deal with a manger/owner who really needs to be on some sort of medication was just too much. I never write these reviews, but since this place is sooo bad and his actions were that of a "crazied dictator" I am glad to take the time to warn other potential patrons that this place is the dirtest and most repulsive place I never want to stay in. I now know what HELL will be like! the "Desert ROACH'O motel....
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Manager intimidated us
By Mary, 12/17/06
We were relocating and made the reservation in May 2006 for August. When we called to confirm the reservation in July, we were told that they want more money than originally quoted for the room since it was Labor Day weekend. After our arrival we agreed to an additional $50.00 for the weekend. This not being enough for the manager, he tried to kick us out by screaming and ranting so he could make more money. We absoulutly did not give him any reason to try to throw us out onto the Street. The manager took advantage of our situation, knowing that we had no where else to go (remember we were relocating & all rooms were booked out in the vicinity) and he knew it. The room was filthy(huge spots on carpet, mold and feces on bathroom walls, etc.)after we cleaned the room thouroughly, we left it cleaner than when we arrived. Since the manager intimidated us and took advantage of our situation we checked out after a week (which we had paid in advance). We then stayed the other two weeks at a friendlier and cleaner Motel where we were not scared.
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