Morningstar Lodge, Kellogg

We have never been to this area and decided to stay here versus the Coeur d'Alene Resort because of the indoor waterpark. The rooms are great and are very clean (you dont feel bad walking around with no socks). We had a one bedroom unit that included a full kitchen which is great for breakfast and quick lunches (Wal-Mart is one mile away). The master bedroom had a king bed and the bathroom is large, has two sinks, and a big tub. We have a 3yr old and a 10 mo old and they were able to sleep on the hide a bed and a portable play yard (we provided). We ate onsite the first night and the dinner was good but a little pricey plus the service was not the greatest (not saying it was bad either). We traveled up to Silverwood Theme Park (about an hour plus drive - fantastic service from staff) which was great. We spent about a day and a half in the waterpark onsite (included in room rate). There was plenty to do even with our young kids. Being there the first week of September was great because there were not too many people there especially at the waterpark. The whole place is nice and we will be back. The facility design was well thought out right down to the small details. We would like to come in the winter to ski.

My fiance and I got a 2 person room just for one night to try and relax and ski. When we arrived in our room at 4 pm (even though our room was not ready) we noticed our room did not have a stove. When we booked our room this was one specific thing we asked for. We were offered to pay for an upgrade which we declined. We then were offered 10% off or a pizza. We also had some other problems with parking and desk staff. I'm not someone who gets caught up in a lot of little things but for the money we paid for one night not sure it was worth it.

I too stayed in a two bedroom. I was impressed with the size and decor of the room. However, when we arrived at check in (4pm) there was no parking available. Construction vechicles and equipment occupied a very large section of the parking lot leaving few parking spaces. At 10:30 pm the hotel manager contacted us and stated they needed to send a maintenance person to check our water lines because of a leak into a lower floor unit. After a brief inspection they shut our water off. We went to bed without brushing our teeth. We woke up at 8:30am to another phone call from managment. They had to get into our room again for another inspection. After a brief inspection they again shut our water off. We were without water for over an hour. We paid $328.90 for this experience. Management never offered to place us in another room nor did they offer any compesation for the inconvience they put us through. When I complained at checkout I was offered a 10% discount by managment. I refused their offer. I was supprised at how poor their customer service was. They were very concered about their leak and not concered at how this was effecting the guests that paid a lofty fee to stay there. Never Again!!!!!!!!!!!!!!!!!

I loved the room we stayed in. We stayed in a two bedroom handicap accessible room. We didn't realize that these rooms are much larger than the normal rooms because there needs to be room for a wheel chair! Flat screen tv, granite counter tops, complete kitchen, nice beds, and great hot tubs. It was so nice to come off the mountain and have a place to crash. The dining was great too! Would recommend to anyone.