Hilton Baltimore BWI Airport, Linthicum Heights

Room was dusty, room service was bad, overall experience terrible. Wish I could post the pictures here...

While I agree with the other reviewers that the hotel itself is certainly nice, the service is absolutely horrible for a Hilton and I would not stay here again Anyone can produce a hotel with beautiful surroundings and a comfortable bed but it is the service that distinguishes one hotel from another and what creates repeat business - a lesson this hotel has obviously not learned. I was staying for a meeting in the hotel and combined it with a trip to DC. The problems: Rude staff Overpriced restaurant with horrible service and cold food No concierge coupled with rude staf who know nothing about the area Unable to reasonably accomodate guests if a meeting or wedding is in the hotel Service like this is unaccceptable no matter what hotel you stay at. I will certainly be contacting the hotel manager directly with our complaints.