Trilec Hotel, Nanchang

I have travelled internationally since 1988 and am truly disappointed in this "Sofitel" hotel. It is not Sofitel (have stayed in Sofitles in Europe, Vietnam, North America) - this is a 3 star hotel with a 5 star lobby. As part of a group of 6 persons stating for 7 nights, we would have expected better from Sofitel 1. The carpets in the rooms are filthy - black at the entrance and carries through the room. The rooms are not vacuumed regularly. 2. The air conditioning does not work (our 4 rooms on the south side are at 24.6) - I had to get a fan, open the room window and open hall door to keep the room cool (in November) 3. The restaurant is not "Western" - 2 pasta, 1 pizza, 4 sandwiches - please don't advertise a western restaurant 4. The staff are not helpful unless you have a Chinese person with you to breate them It truly sad that a 5-star hotel chain has lent its name to this hotel.