The Residence, Lake Tekapo

Poorly managed - appear to be cutting costs by putting cheap utensils and cooking equipment in apartment, limiting towels, dishcloths and tea towels, dishwash detergent, and then had the gall to charge us extra for cleaning after we had left. Lovely and warm, but nowhere to hang your ski gear to dry, no hooks or clothes airer, no towels rails in bathrooms (but only service every 3rd day). The lounges look appealing but are extremely slippery and uncomfortable, and the loose glass topped coffee table is an accident waiting to happen. The dining chairs are a nightmare to wipe down after children have been eating. There is a garage but so small almost impossible to open your doors once inside. All up - looks great on the outside, but not value for money due to the hassles you experience while there. Absolutely no view either - but the main downer is the people who are running the place.